Patient Service Representative Float Pool Full-Time Rotating at Trinity Health in Boise, Idaho, United States Job Description Employment Type: Full time Shift: Rotating Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking to hire a Full-Time Patient Service Representative to work in our Float Pool to support our Saint Alphonsus Medical Group Clinics Work Schedule : Your schedule will be based on business needs meaning it most likely will change week to week. You will be supporting clinics such as Family Medicine, Urgent Care and Specialty clinics, anywhere from Boise, Nampa, Caldwell & Fruitland You may be scheduled for 8, 9, 10, 12-hour shifts based on clinic needs. Ability to work Holidays and weekends if needed is required. Requirements: Since this role is considered a 'Float Pool' position, the ideal candidate for this role will need have reliable transportation & open availability, in order to work any and all days and shifts times to be considered Pay Rate : This is decided based on your education and experience. This role also includes an additional $1/hr to accommodate the extra traveling. There is mileage reimbursement for certain commutes. Position Purpose: As a Patient Service Representative, you will work in conjunction with physicians and clinical staff to take care of patients' administrative needs. Your primary responsibilities would include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. Patient Service Representatives utilize our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected. Patient Service Representatives are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment, creating a positive experience for patients. Minimum Qualifications: High School Diploma or equivalent required Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred Experience with process improvement or lean philosophy preferred Our Ideal Candida To view full details and how to apply, please login or create a Job Seeker account