Medical Assistant / Admin - Boise, ID - 2871302-5770 at Matrix Providers in Boise, Idaho, United States Job Description Experience the Matrix Providers Advantage. We strive to provide a framework of stability and structure for our valued employees. Join our team of talented professionals who provide health care services to our Veterans at the Medical Disability Examinations (MDE) facility in Boise, ID. Come Home to Matrix. Matrix Providers is hiring a Medical Assistant / Admin to join our team of talented medical professionals providing one-time, non-treatment Veteran Disability Exams in Boise, ID. Employment Status: Full Time Compensation: This is a hourly, paid bi-weekly. Schedule: Full Time, Monday - Friday, 7:45am-5pm Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage. Accrued Paid Time Off (PTO) Paid Holidays (Outlined in Handbook) 401(k) Plan The Administrative Assistant/ Medical Assistant must have the following qualifications: Be organized, detail-oriented, and possess strong communication skills. Ability to use computer applications, answer telephones, greet patients, arrange x-rays/labs/ECHO services, follow up on testing results, and manage office and medical supplies Prior VA or compensation exam experience is a plus, but not required. Admin/Medical Assistant Duties: Unlock doors to the building or suite / Turn on the TV in the lobby/waiting area. Make coffee first thing in the morning and a fresh pot of coffee by noon (non-COVID direction). Print out the weekly schedule if desired. View daily in Provider Portal. Greet veterans with a smile / Check ID / Check-In veterans for their appointments. Check the schedule to make sure the veteran is being seen on the correct appointment date. Make copies of veterans documents for practitioners. Skype / Let practitioners know when veterans have arrived for their appointments. If a veteran has questions about their exam or appointment look up the information. Give directions to veterans on how to get to the site. Answer the phone and take all messages. Call veterans regarding short notice cancellations (practitioner out sick, etc.). Communicate with all practitioners about weekly schedules and cancellations daily. When a veteran has a complaint, see if its something you can resolve on your own or give the veteran LHI customer service number / call your manager to let them know whats going on. Check emails throughout the day for any office updates/reminders, process changes, etc. Communicate information to staff as needed. Shred documents as needed. Fax diagnostic forms and medical documents to LHI Records Management. Check your inventory before the end of the month to order what your building/practitioner (s) need(s). Restock supplies in exam rooms as needed or as requested by practitioners. Keep up with the inventory sheet to make sure you have received all items / always confirm you have received your items with VS Facilities. Keep maintenance & Facilities Manager in the know if anything needs to be fixed or replaced do NOT attempt to fix/replace on your own unless specifically directed to do so by the Facilities Manager. Contact Market Manager or Scheduling about any issues with veteran's schedules/cancellation/wrong information about a veteran/days you may need off. If veterans ask for a copy of VA Exams, direct all veterans to their local VA. Please let them know it will take up to a few weeks or probably a month before the veteran can get a copy. If veterans have questions or concerns about their VA Exam, direct them to their local VA or advise them to please contact LHI Customer Service. Create/manage a filing system for efficient document management. Always keep your office organized so you know where your documents are at all times. Keep your filing cabinet lock. While performing PFT testing / EKG testing / Doing blood draws or on lunch break leave a sign out in the lobby to inform all veterans to please be seated and someone will be with them shortly to assist them. Please communicate with all practitioners that you will be doing testing or will be on lunch and ask practitioners to watch for their patients. An echo should be ordered by practitioners on the veterans diagnostic request form. Please fax the form to LHI Records Management. Inform veterans they will receive a call when an echo has been scheduled. Please make sure Sleep Study Referrals are filled out properly if faxing to LHI Records Management. Practitioners should be signing these electronically on the Portal. You should keep all PFTs/ EKGs/Lab testing documents separated. Keep your Lab and office area clean. Make sure you spin down all blood samples in a centrifuge if required to do so; refrigerate if necessary. Turn off lights before you leave / Lock up the suite/building at the end of the business day. Other duties as assigned. Matrix Providers is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see To learn more about our Benefits Packages, please see Matrix Providers endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with our Recruiting Hotline Number, 1-877-807-8277, TTY LINE, 385-722-8109. 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