Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong. 

The QA Engineer II will apply the principles and practices of quality assurance throughout SDLC process to ensure design quality, making sure that the software adheres to standards for testing all software products built in-house or configured on the cloud. In this role you will collaborate within the team and partner with internal stakeholders to plan, test, and implement all software changes to ensure products conform to the desired quality standard. Accountable for defects and ensuring systems are operational and “client ready,” additionally develop, maintain and execute automated scripts.

WHAT YOU WILL DO

Completes moderate to high complexity initiatives within one or more development environments.

• Works with team to review functional and non-functional requirements, and specification and technical design documents to provide timely and meaningful feedback.
• Estimates, prioritizes, plans, and coordinates test activities.
• Identifies, records, thoroughly documents, and track bugs.
• Works closely with business users, business analysts, and developers to understand features and create robust comprehensive test plans to verify functionality.
• Partners with the Development team to perform tests via standards based on APIs for communicating between applications.
• Tracks quality assurance metrics including reporting on pre-defined KPI, defect densities, and open defects counts.
• Conducts exploratory testing and acceptance of new features as part of a story-driven Agile development process.
• Executes and maintains automated regression test suites using open-source tools.
• Follows standards in accordance with company policy and regulation (MAR, HIPAA, ISO 2700, ISO 27001, etc.). 

Develops detailed, comprehensive, and well-structured test plans and test cases.

• Develops and applies testing processes to new and existing products to meet stakeholders’ needs.
• Develops testing strategy and user acceptance testing test plans.
• Defines and develops automated solutions to expedite testing to address unit testing, regression testing, negative testing, and bug retests
• Participates in setting up, configuring, and maintaining automated testing environments in a continuous integration setting.
• Participates throughout the design and development process, analyzing features to point out weaknesses or inconsistencies. 

Serves as subject matter expert for a single business area or technical product.

• Coaches one or more junior team members.
• Delivers quality process training to technical staff.
• Acts as an internal quality consultant to advise or influence business or technical partners.
• Partners with distributed teams, outside vendors, or offshore testing partners.
• Maintains automated test harnesses and libraries.

SUPERVISORY RESPONSIBILITIES

This role does not have direct reports but may mentor and/or train less experienced members.

WHAT YOU BRING TO THE ROLE 

• Bachelor’s degree from four-year college or university in Computer Science, Information Systems or related field, or equivalent work experience. 
• Minimum 2 years of related experience. 
• Minimum 3 years of systems development, testing and/or relevant business experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Certificated Software Test Engineer (CSTE) or International Software Testing Qualification Board (ISTQB) preferred.
• CP-SAT Selenium Automation Testing certification preferred.
• Foundation level API certification preferred.

KNOWLEDGE AND SKILLS

• Works in an agile manner and must be flexible to changing priorities.
• Strong communication and collaboration skills; organized and detail oriented.
• Excellent analytical and problem-solving skills.
• Has the ability to learn, analyze, and interpret technical documentation such as software requirements, detailed designs, flow charts and database schemas. Must have a customer-service mentality and the ability to resolve or avoid conflict to enable a team approach.
• Must have experience presenting to teams and stakeholders.
• A general understanding of the software development life cycle processes. 
• Experience with multiple testing methodologies and proper application; has some experience analyzing requirements to reduce ambiguity and increase testability.
• Has experience developing and reviewing test plans, test cases, and test scripts. 
• Ability to anticipate user behavior or risks to systems; ability to work independently.
• Knowledge of insurance industry best practices and business workflows a plus.
• Ability to query and use data to enhance testing approach/scope, automation feasibility definition and hands-on execution experience.
• Experience mentoring junior QE team members.
• Ability to validate data transformations and perform End-to-End validations for ETL/ API enabled integrated systems.
• Has a strong understanding of software quality concepts and brings systems thinking to testing.
• Brings analytical rigor in solving problems.
• Provides positive influence through behavior, actions and communications.
• Works effectively in both Agile/Scrum and Waterfall (for specific external vendor-led efforts) frameworks.
• Has the ability to work effectively with geographically remote and culturally diverse teams.
• Has the ability to quickly understand and gain domain knowledge in complex existing applications and architecture.

The current salary range for this position is $77,586.10 to $130,843.64. This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate; including experience, education, and location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP? 

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 10 paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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