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Clinic Experience Associate
Icon Eyecare Denver, CO
$37k-45k (estimate)
Full Time | Ambulatory Healthcare Services 2 Weeks Ago
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Icon Eyecare is Hiring a Clinic Experience Associate Near Denver, CO

Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.

Icon Eyecare is looking for a full time Front Desk Receptionist for our Clinic, and we are wiling to train!

Who we are

ICON Eyecare is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in Denver, Lone Tree, Golden, Westminster and Loveland. With over 20 years of experience, ICON Eyecare’s team of board-certified doctors in commitment to delivering the highest-quality eye care in Colorado.

What we do

Our mission is to improve people’s lives through better vision and outstanding patient experiences.

What you will do

  • Greet patients as they arrive at the office in a friendly and professional manner.
  • Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.
  • Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.
  • Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.
  • Check patients in and out and schedule any needed appointments.
  • Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger.
  • Assist with end of day counts and prepare accurate daily deposits.

What we require

  • Two years of patient/customer care experience (or equivalent customer related ability)
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
  • Excellent oral and written communication skills
  • Exceptional customer relationship skills

What we offer

  • Medical
  • Dental
  • Vision Discounts
  • Educational reimbursements for COA OR COT certifications
  • 401(k) with generous company match and 100% vesting upon contribution
  • Life Insurance
  • Short Term & Long-Term Disability options
  • Employee Assistance Program
  • Generous time off plans and company paid holidays
  • Uniform allowance

Icon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-45k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/14/2024

WEBSITE

iconeyecare.com

HEADQUARTERS

DENVER, CO

SIZE

<25

FOUNDED

1999

CEO

CATHY GARCIA

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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About Icon Eyecare

ICON Eyecare is a center for ophthalmology excellence thoroughly committed to excellent surgical eye procedure outcomes, top customer satisfaction and care, and embracing the most advanced technology for superior diagnostic and surgical options. It's our life's work to help you see more of the moments that matter. Founded in Denver in 1999, ICON Eyecare has expanded to 5 locations throughout Colorado, providing patients with access to premiere physicians, the best facilities, and advanced eye procedure laser technology. Some locations also operate as Medicare-certified ambulatory surgery cente...rs (ASC) to bring a higher quality of care to traditionally underserved areas. The physicians at ICON Eyecare have performed more than 200,000 surgical eye procedures addressing cataracts, glaucoma, and other eye diseases as well as LASIK bladeless vision correction and LASIK alternatives such as PRK. Our physicians and surgeons work closely with referring physicians and optometrists to provide cohesive care that is in the patients best interest and likely to have the most optimal results. Actively acquiring long-standing ophthalmology practices and attracting top physicians, ICON Eyecare works to continuously improve its quality of care and service offerings to achieve the highest quality results. ICON Eyecare prides itself in providing compassionate, comforting, and highly-skilled care to all patients. More
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