Primary Job Duties:

• Greet patients in waiting area, assure patient flow runs smoothly and efficiently, escort patients to discharge counter.
• Obtain patient history; assess/triage patient, measure vital signs, and record information in the medical record/EMR.
• Explain treatment procedures and prepare patient and exam room for examination.
• Carry out Standing Orders as applicable prior to patient being seen by the provider according to written protocol.
• Position instruments and equipment and hand to provider as directed.
• Clean and sterilize instruments and equipment after use.
• Administer injections, medications, eye and ear irrigations, dress/bandage wound and incisions, start/monitor IV, draw blood according to written order, and assist provider with any procedures. (per provider orders)
• Perform diagnostic tests including eye exams, electrocardiograph, cardiac monitor, oxygen equipment, pulse ox, peak flow and inhalation treatment equipment.
• Perform CLIA-waived lab tests, draw blood and collect, label and process specimens for reference lab according to physician orders.
• Perform both DOT, Non-DOT urine drug screens, using proper chain of custody; ensure preparation for pick-up and shipment to appropriate laboratory.
• Perform dosage calculations for administering medications.
• Remove sutures/staples and change sterile and non-sterile dressings. (per provider orders)
• Where applicable, perform basic x-rays or assist radiology technician with x-ray set-up.
• Complete medical record to include medical services rendered, test results, and supplies used.
• Perform patient call backs, verify DOB, arrange referrals and testing, and schedule follow-up appointments.
• Ensure all patient and patient related telephone calls are documented in the medical record/EMR.
• Restock examination rooms with adequate supplies.
• Cleans examination room after patient visit.
• Monitor disposable inventory and notifies appropriate persons of supplies and pharmaceuticals needed
• Monitor medication expiration dates.
• Perform quality checks on medical equipment including CLIA waived controls.
• Demonstrate ongoing competency and proficiency in clinical job requirements.
• Assist registration staff and perform additional clerical duties as necessary.
• Assist with the orientation of new personnel.
• Participate in professional development activities and maintain professional affiliations.
• Attend staff meetings as scheduled.
• Maintain strictest confidentiality.
• Other duties as assigned.

Education

• High school diploma or equivalent.
• Graduate of an accredited Medical Assisting program preferred

Licenses/Certifications:

• Certified Medical Assistant preferred.
• BLS certification preferred.

Experience:

• Two year medical assisting experience in Primary Care or an Urgent Care setting preferred.

Knowledge:

• Computer systems and applications including Word, Excel and email.
• Knowledge of medical terminology and basic office procedures.

Skills:

• Ability to communicate clearly and effectively.
• Ability to multi-task and prioritize work load.
• Excellent Customer Service skills required.
• Ability to interpret and uphold policies and procedures.