Job Summary

The Sr Business Analyst is a skilled Low-Code Application Development Business Analyst with a strong emphasis on performing User Acceptance Testing (UAT) who is responsible for working closely with stakeholders and end-users to understand their needs and requirements, and translate them into functional specifications and test cases for low-code application development projects. This individual will be a key player in ensuring successful project delivery by creating and executing comprehensive UAT plans to validate low-code application functionality and business process workflows.

The ideal candidate will have a solid understanding of low-code application development concepts and technologies, as well as experience in designing and executing UAT plans in low-code platforms. Should possess excellent communication and collaboration skills, and be comfortable working with a wide range of stakeholders including business users, developers, and project managers. Additionally, you should have experience in documenting and analyzing business processes, conducting user training sessions, and providing ongoing support to ensure the successful adoption of low-code applications.

Key Responsibilities & Duties:

• Ensures that automation test plans and scenarios fully exercise every aspect of the product;
• Produces and presents formal automation test plans; leads the automation testing effort for assigned projects;
• Documents and reports issues discovered during testing, and follows up for resolution;
• Works as part of Agile (Scrum/Kanban) Development Team, conducts and effectively participates in sprint planning, task estimates, task sequencing, task assignments, sprint reviews and retrospectives.
• Establish standard process and procedures for identification, documentation, and tracking of defects in Jira or other agile tools while maintaining the traceability
• Ensure that the services are operational before release for user testing or general availability;
• Provide the final sign-off of the release package and propose new testing technologies and test approaches in compliance with best practices, policies and procedures;
• Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):

Years’ Service: 3 years experience

Education:

• BS or MS in Computer Science, EE or related field.
• Experience with a relational database system (e.g. Oracle, MS-SQL Server, MySQL)
• 3 years of relevant business analysis experience.
• 3 years of relevant QA experience.
• 2 years of load / performance testing, Unit test framework, automated test experience.
• 2 years of hands-on Agile experience. 

Must Have:

• Experience testing low-code Applications.
• Working knowledge of WebService API Integration (RESTful, etc.) 
• Solid understanding of file structures (XML, ISON, flat file, etc.) 
• General knowledge of communication protocols (FTP, HTTP, HTTPS, etc.)
• Support Product Managers in their efforts to manage service.
• Experience working in either information technology or business. 
• Problem-solving skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and the public are required.
• Must be a team-oriented person.
• Analytical skills.

 Nice to Have:

• Background knowledge about ICANN & the Internet.
• A good understanding of outsourcing environment, computer systems management, business principles, systems improvement and project management.
• Familiarity with project management tools (JIRA and Confluence) a plus.
• Scrum Master Certification
• Appian Certified Analyst or Equivalent a plus.
• ISTQB Certified Tester Foundation Level (CTFL) or Equivalent a plus.
• IIBA Core Business Analysis Certifications a plus.

Working Conditions & Physical Requirements: 

• Willingness and ability to travel domestically and internationally as needed.
• Comfort level with an international work environment that requires availability at times outside normal business hours.
• Work is performed in a normal office environment with limited privacy and some exposure to background noise.
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• The employee may occasionally lift and/or move up to 25 pounds.
• Work location is Los Angeles.