BMW Service Advisor

Join the Award-Winning Team at i.g. Burton Auto Group.

If you’re looking for a great opportunity with appreciation and involvement in your career, your search is complete. For years we have provided career opportunities with excellent compensation packages for eager individuals that want to grow.

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As a Service Advisor with i.g. Burton Auto Group , you will be providing outstanding service to all of our service customers. This position serves as the liaison between the Service Technician and customers. The Service Advisor will explain all of the necessary repairs that are needed on the customer’s vehicle as well as routine maintenance that may be due. You are in charge of making sure the customer is completely taken care of and leaving happy with their vehicle. This position is Monday-Friday with NO WEEKEND WORK.

Job Responsibilities

• Schedule appointments, review service history, relay important information about vehicle maintenance and repairs to customers and provide accurate cost estimates.
• Ensure our customers have a world class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
• Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders and cost estimates.
• Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy and courtesy.

Job Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive “team-player” attitude
• Excellent communication, interpersonal and organizational skills
• Strong work ethic with the ability to work in a fast-paced, results driven environment.

Benefits:

You and your family will have access to our comprehensive benefits package including medical, vision, prescription drugs, dental, life, and 401(k)-retirement plan.

• Health Insurance
• Dental Insurance
• Vision
• Short Term Disability
• Long Term Disability
• Life Insurance
• Paid Time Off
• 401K
• Paid Holidays

About our Dealership:

Since 1908, i.g. Burton Auto Group has provided employment opportunities to thousands of different people on Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 110 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depends on it. If you want a career for a lifetime, we want you.