Responsibilities:
- Greet and welcome guests upon arrival
- Check guests in and out of the hotel
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints
- Assist with reservations and bookings
- Process payments and maintain accurate records
- Coordinate with other hotel departments to ensure guest satisfaction

Experience:
- Previous experience in guest service or hospitality industry preferred
- Knowledge of hotel operations and procedures
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent communication and interpersonal skills
- Multilingual abilities are a plus
- Familiarity with phone etiquette and handling reservations

As a Guest Service Agent, you will play a crucial role in providing exceptional customer service to our guests. You will be the first point of contact for guests, ensuring their stay is comfortable and enjoyable. Your attention to detail, problem-solving skills, and friendly demeanor will contribute to creating a positive guest experience.

Join our team and be part of a dynamic hospitality environment where your skills and dedication will be recognized and rewarded. We offer competitive pay, opportunities for career growth, and a supportive work environment.

This position is for the 3pm-11pm shift, schedule/days is flexible based on the right candidate's availability. Set Schedule 3-4 days weekly with options for more hours based on business needs.

Job Types: Full-time, Part-time

Expected hours: 24 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Davenport, IA 52806: Relocate before starting work (Required)

Work Location: In person