13 Front Desk Supervisor Jobs in Davenport, IA
Hawkeye Hotels is Hiring a Front Desk Supervisor Near Davenport, IA
Job Overview:
We are seeking a skilled and experienced Front Desk Supervisor to join our team. As the Front Desk Supervisor, you will be responsible for overseeing all front desk operations and ensuring exceptional guest service. If you have a passion for hospitality, excellent communication skills, and a strong attention to detail, we would love to hear from you.
Responsibilities:
- Manage and supervise front desk staff, including training and scheduling
- Greet guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Respond to guest inquiries and resolve any issues or complaints
- Maintain accurate records of guest information and transactions
- Coordinate with other departments to ensure smooth operations
- Monitor and maintain the cleanliness and organization of the front desk area
- Implement and enforce hotel policies and procedures
- Assist with revenue management by maximizing room occupancy and upselling services
- Stay up-to-date with industry trends and best practices in hospitality management
Requirements:
- Previous experience in a front desk or guest services role
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations professionally
- Knowledge of hotel management systems and phone systems
- Multilingual abilities are a plus
- Attention to detail and problem-solving skills
- Ability to work well under pressure in a fast-paced environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
We offer competitive compensation and benefits packages for our employees. Join our team today as we strive to provide exceptional guest experiences in the hospitality industry.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
- In-person
Ability to Relocate:
- Davenport, IA 52801: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Accommodations
$35k-49k (estimate)
04/10/2024
08/06/2024
hawkeyehotels.com
FORT WAYNE, IN
100 - 200
1982
BRYAN FOSTER
$50M - $200M
Accommodations
Related Companies
About Hawkeye Hotels
Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing hospitality companies in the U.S. We are a family-owned business. For over three decades, we have evolved strengths in hotel development, redevelopment and renovation, construction, investment and management. Today Hawkeye Hotels owns and operates over $750 million in assets and employs over 1500 individuals nationwide. We value long-term collaborations as well as new partnerships. Hawkeye Hotels has maintained relationships with lenders and franchises for over 30 years. Our lasting ...affiliations with leading brands include Marriott, Hilton, Intercontinental and Starwood. Based in Iowa, we take great pride in our Midwest foundation and choose to stay rooted in Iowa hospitality values.
More
Show less
The job skills required for Front Desk Supervisor include Guest Service, Customer Service, Scheduling, Problem Solving, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
Similar Jobs
Popular Articles
