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The General Manager is responsible for every aspect of operation at the new premium shared-use lounge by Airport Dimensions supporting the Chase Sapphire Lounge by The Club opening inside the San Diego International Airport. The dedicated space managed is for guests to relax, rejuvenate, and enjoy an elevated food and beverage experience along with impeccable guest service prior to their flight. The General Manager develops new and emerging team leaders for sustained growth and effective day-to-day operations ensuring career progression and development while supporting workplace diversity initiatives. Responsible for overall management of core services of lounge operations and will include Guest Check-In, Appearance Care, Concierge Services, Guest Service, and Food Delivery. Providing daily leadership and long-term strategic direction which will ensure quality of product and overall service resulting in an enhanced guest experience and profitability.
The chosen candidate will establish and maintain a strong level of collaborative team leadership ensuring cohesiveness and representing as a strong liaison with Airport Dimensions, and all partnered relationships with the lounge. He/she/they will manage a strategic plan for Airport Dimensions that establishes a rapport, promotes partnership and fulfills overall company’s needs and expectations. Leads and facilitates business practices in order to uphold Company mission and values and ensuring all regulations and compliance measures are always in place for a safe environment for employees and guests. This will include maintaining and implementing sanitary and food safety conditions as well as training to adhere to auditing procedures and statutory regulations. The General Manager through collaborative hands-on leadership will be a strong liaison focused on detailed articulate communication which will provide continuous guidance and mentorship to all lounge team members, client relationships, ownership, and partnered relationships. This position requires a dynamic and energetic individual who is focused on elevating the guest experience with a hands-on approach and will be very active in daily service operations. If you have experience managing food and beverage outlets at a hotel, private club, or other hospitality venue we want to hear from you!
This is a seven-day operation; candidates must be available to work weekends and holidays when needed.
The Successful Candidate Should Possess:
Job Responsibilities
Qualifications And Experience
Benefits
ABOUT THE COMPANY
Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2023 for being one (ranked 24th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.
Full Time
Accommodations
$121k-163k (estimate)
04/05/2024
06/03/2024
hph-us.com
CHICAGO, IL
<25
2015
MARC BROOKS
<$5M
Accommodations