Location: Otay Mesa, CA

Shift: Negotiable

Rate: $85,000

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position:

The General Manager supports the Regional Vice President for Southern California with a complete oversight of Cross Border Xpress (CBX) financials and operations to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the General Manager will support the programs and initiatives and help to support the individual needs of their operational team.

Principal Job Duties:

• Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.

• Identifying high potential employees to support the organization’s continued growth.

• Assist the Talent Acquisition Team by handling job requests and coordinating interview schedules.

• Preparation of annual operating budgets and monthly reviews of profit/loss statements.

• Responsible for developing client relationships and business retention.

• Organize and narrate parking management skills for all employees and Supervisors.

• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our client.

• Daily, Weekly, Monthly, and Annual financial and operational reports as required.

• Ensuring that increased revenue, managed expenses, and customer satisfaction are maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client.

• Managing, planning, scheduling, training, and directing the activities of Employees and Supervisors, which may require compliance with the Collective Bargaining Agreements.

• Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).

• Implement and complete other projects, programs, and initiatives that may arise from the operation.

• Contribute to the yearly salary analysis to verify that employee pay aligns with market standards.

• Guarantee the timely and accurate processing of employee payroll with the assistance of the human resources team.

• Compile and present weekly key performance indicators (KPIs) for payroll to the client, and formulate a strategy to minimize overtime, meal break violations, and tardiness.

• Review and edit proposed parking, maintenance, etc. agreements.

• Communicate with local police department and emergency management teams regarding operations.

• Organize and manage the oversight of event operations within LAZ Parking.

• Oversee, assess, and analyze parking rate structures in the market, offering guidance to clients on appropriate customer pricing.

• Implementation and completion of other projects, programs, and initiatives that may arise.

• Identify future hiring needs and develop job descriptions and specifications.

• Understand and maintain audit principles, practices, and methodologies that are required.

• Develop and submit documentation needed for required annual submissions.

• Support the creation of the marketing budget while monitoring the costs of marketing activities.

• Ensure safety SOPs are followed and prioritized utilizing resources such as Samsara, Safety Manager, location inspections, location safety audits, daily huddles, LAZ People, etc.

• Additional related duties as assigned.

Education:

• Bachelor's Degree or equivalent work experience.

Experience:

• 2 years in Management role. Parking experience required; airport combined with commercial experience desired.

• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

• E-commerce experience is a plus but not a requirement.

Skills:

• Parking management experience is required.

• Excellent financial, budgeting, and reforecasting skills required.

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.

• Strong customer service skills and abilities.

• Ability to be approachable and facilitate coaching conversations with employees and managers.

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).

• Ability to encourage open expression of ideas and opinions.

• Excellent teambuilding and interpersonal skills.

• Ability to work independently and multi-task.

• Ability to communicate professionally and effectively with all levels of the organization.

• Ability to interpret policies, procedures, and standard business practices.

• Demonstrates a sense of urgency and timeliness.

• Proficiency in Spanish is required.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.

• Ability to lift, push and pull at least 25 pounds.

• Ability to stand, walk and run for extended periods of time.

• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.