Summary
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The TEMPORARY Assistant Operations Manager - Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position requires strong attention to detail and the ability to effectively interact with guest, other departments, and team members.
Staying true to our Regency's purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
With more than 130,000 colleagues across more than 70 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.
Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Qualifications
Refined verbal and written communication skills.
2 years of progressive hotel Rooms Management experience
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word, Excel, Opera, Kronos, Saflok and Zingle
Must have excellent organizational, interpersonal and administrative skills
Previous experience with Collective Bargaining Agreements
Hotel/Hospitality degree an asset
A true desire to satisfy the needs of others in a fast-paced environment.
Service oriented style with professional presentations skills