The Director of Sales will be responsible for selling all segments of the hotel, along with meeting space, to serve as a liaison to clients for guest satisfaction.

This position reports directly to the hotel General Manager and is supported by the Regional Director of Sales - Northern Virginia Market

Job Duties:

• Handle group inquiries, rooming lists, meeting details, contracts, account maintenance, outside sales calls, future/repeat bookings, and activity reports.
• Maintain proper marketing collateral and sales kits for customer distribution.
• Utilize trace systems to fully service the customer from start to finish.
• View daily inventory screens and availability to properly qualify needs for group-based sales strategies.
• Qualify and book group rooms for business and social events.
• Follow through and service accounts from beginning to end to ensure exceptional customer service.
• Maintain filing system of customers/events with running call reports.
• Tracking all charges and conversations.
• Communicate all details of groups and meeting functions in weekly staff meetings.
• Conduct hotel site tours with prospective clients and walk-ins.
• Stay informed of upcoming events and conventions in the area.
• Establish effective working relationships and communication bridges with various professional organizations as well as those within the same cluster group.
• Complete SWOT analysis, Action Plans, & Business Cases as assigned. 
• Respond to all Requests for Proposals (RFP), Requests for Information (RFI), and Request for Quotes (RFQ) as needed.
• Assist in the planning of open house functions for major client generators or guest appreciation to promote the hotel.
• Contribute to the drafting of the hotel Sales budget with the General Manager and Regional Director of Sales
• Submit weekly sales and status reports as requested.
• Attend local networking events.
• Attend trade shows and participate in sales blitzes/outside sales calls regularly. 
• Attend weekly revenue management calls. 
• Conduct sales audits and participate in weekly discussions with property leadership. 
• Participate in the local community to develop business;
• Other and all duties, projects, and tasks as assigned by the employee’s manager.

Qualifications:

• High school diploma or equivalent required.
• Hospitality experience required, specifically in a Sales role at select service/mid-scale branded hotels strongly preferred.
• Knowledge of hotel PMS Systems strongly preferred. 
• CRM experience (SalesPro, HotelPro, Salesforce, etc.) is strongly preferred.
• Knowledge of Hyatt Brand and associated programs STRONGLY preferred.
• Computer literacy, with the ability to easily navigate a variety of computer programs i.e. Word, Excel, PowerPoint, Publisher, OneDrive, Asana, Acrobat Adobe, property management systems, and hotel sales software.
• Able to work effectively as an independent contributor and as a part of a collaborative team
• Able to multi-task and manage numerous priorities with a sense of urgency within a fast-paced environment.