The Director of Sales will be responsible for selling all segments of the hotel, along with meeting space, to serve as a liaison to clients for guest satisfaction. This position reports directly to the hotel General Manager and is supported by the Regional Director of Sales - Northern Virginia Market. Job Duties. Handle group inquiries, rooming lists, meeting details, contracts, account maintenance, outside sales calls, future/repeat bookings, an...
Job Summary. To ensure each guest of the hotel has the most pleasant and enjoyable dining experience by offering the best possible service. Duties and Responsibilities. Always maintain good personal appearance. wear proper uniform and name tag provided by hotel. Greet all arriving guests at your station in a pleasant manner, making them feel welcome. Ensure that all guests receive immediate attention and that they are greeted promptly and courteo...
Night Auditor. Job Summary: Verifies the correctness of guest accounts by balancing each department's income. Posts room and tax and local phone charges to guest folios. Duties and Responsibilities. 1. Completes posting of all charges. 2. Receives and records guest payments. 3. Reconciles all departments to X reading of register by retaping all department vouchers from start of day's business. All tapes should be labeled and dated. 4. Prepares re...
Guest Service Agent. Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guest’s complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropr...