42 Front Desk Agent Jobs in Arlington, VA
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Hyatt Centric Arlington is Hiring a Front Desk Agent Near Arlington, VA
BASIC FUNCTION
The Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
- High school graduate or equivalent.
- Two years of college education preferred.
- Two years’ experience in a service industry, preferably in the hospitality industry.
- Excellent oral and communication skills.
- Pleasant telephone demeanor.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
- Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
- Thoroughly complete all guest transactions.
- Promote and sell special hotel programs.
- Interact with resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and Resort policies.
- Maintain house bank.
- Communicate all pertinent information to the Front Office Managers and Supervisors.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Solicit guest feedback via guest comment cards.
MARGINAL FUNCTIONS
- Cross training in PBX, concierge, and bell podium coverage.
- Assist other departments as needed.
ENVIRONMENT
Office setting, with overhead lighting and comfortable ventilation. Constant guest contact.
Source: Hospitality Online
Job Summary
Full Time
$30k-39k (estimate)
04/18/2023
04/08/2024
The job skills required for Front Desk Agent include Front Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
