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Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a full-time Branch Resource Team member, you will engage in proactive sales and customer service activities, including teller transactions . Colleagues in the Branch Resource Team will travel between their assigned branches and the work location may change daily. Colleagues in the Branch Resource Team must have access to reliable transportation to facilitate working in multiple branches
You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Serves in a concierge role by servicing walk-in customers. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Effectively resolves customer issues. Strong comfort level with technology and educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking) so they can bank more conveniently and better manage their money. Proficient in consumer deposit products and consumer lending. Proactively identifies opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines. Adheres to all operational, security, risk and regulatory related policies and procedures. Demonstrates acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and engage in proactive sales and customer service activities, including teller transactions. You will be part of the Branch Resource Team and will support a defined group of branches in Huntington’s Branch Network presentation.
A Customer Experience Banker is a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.
Duties & Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)
NoWorkplace Type:
OfficeHuntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Full Time
Ambulatory Healthcare Services
$37k-46k (estimate)
10/29/2023
04/05/2024
huntingtonpulmonary.com
HUNTINGTON, NY
50 - 100
Private
$10M - $50M
Ambulatory Healthcare Services
The job skills required for Customer Experience Banker - Resource include Customer Service, Financial Services, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Banker - Resource. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Banker - Resource. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Banker - Resource positions, which can be used as a reference in future career path planning. As a Customer Experience Banker - Resource, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Banker - Resource. You can explore the career advancement for a Customer Experience Banker - Resource below and select your interested title to get hiring information.