Description

Job Title/Position: Office Coordinator

Reports To: Director of Finance

Job Description Summary

The Office Coordinator is responsible for managing office communications and facilitating key tasks and procedures. The Office Coordinator performs a number of administrative support and customer service tasks to ensure efficient operation of their office environment. Specific duties and responsibilities may include

Essential Job Functions/Responsibilities

1. Open and close office according to office procedures.
2. Receive and manage direct main-line phone calls.
3. Listen to understand and ask effective questions when necessary.
4. Troubleshoot emergencies.
5. Communicate clearly, effectively, and concisely with a wide range of customers and co-workers.
6. Maintain customer confidence and protect operations by keeping information confidential.
7. Ensures compliance with all state, federal, and Community Health Accreditation Partner (CHAP) regulatory requirements.
8. Utilize Microsoft Office programs (Word, Excel, Outlook) with efficiency.
9. Copy, scan, file and maintain paper or electronic documents and records.
10. Receive, sort and distribute mail/deliveries on a daily basis.
11. Manage office/kitchen/bathroom supplies, ordering as needed.
12. Assist with the stocking of supply shelves as needed.
13. Contribute to team effort(s) by accomplishing tasks as needed.
14. Coordinate with other office staff to divide/assist with daily responsibilities to ensure performance as needed.
15. Perform other administrative duties as assigned.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Qualifications

Position Qualifications

1. High school diploma or equivalent.
2. At least one (1) to three (3) years experience in a hospice care organization preferred.
3. Excellent computer skills, specifically with expert knowledge of Microsoft Excel required.
4. Knowledge of Community Health Accreditation Partner (CHAP) standards preferred.
5. Exceptional organizational, observation, customer service, verbal and written communication, and decision making skills required.
6. Demonstrates autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.
7. Must be able to maintain a positive attitude.
8. Ability to multi-task and work under pressure with changing schedules and deadlines.
9. Strong interpersonal skills with a desire to collaborate with internal and external business associates.
10. Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.