POSITION SUMMARY

Email resume to Kelly Ellis at Kellis@hstc1.org to apply.

These positions support the overall day-to-day safe and profitable operation of HSTC Thrift Stores pursuing the goals and objectives of the store and organization. Works across boundaries to identify solutions and maximize results. Trains and reinforces established policies, procedures, and practices with consistency. Maintains store in a safe, attractive, clean, and orderly manner.

The part-time position will work 3 days each week, 8 hours per day and has the same responsibilities as a full-time associate.

Essential Job Functions & Responsibilities

Executes duties in compliance with HSTC policies and Thrift Store procedures as well as all local, state, and federal laws and regulations.
Responsible for store opening/closing duties including cash management and reporting as required.
Specifically for the cashier role, attempts to find a replacement if there will be no volunteer.
Interprets and reinforces the consistent use of policies, procedures and practices by staff, volunteers, and community service workers.
Maintains safe, clean, and orderly store conditions. Assures displays are attractive and routinely rotated. Promptly addresses safety or maintenance issues.
Troubleshoots issues, identifies gaps and offers solutions to problems or performance shortfalls to include store operations, customers, personnel, inventory, sales, etc. Escalates to senior leadership as needed.
Accepts donations from customers and sorts according to store process and standards.
Provides guidance on pricing. Identifies exceptional items and handles them per established procedures.

• Rotates inventory making efficient use of sales floor and storage space. Recommends actions to address cases of surplus or overcrowded inventory. Alerts co-workers and senior leadership of extraordinary circumstances.
Pre-qualifies items for pick-up, and schedules truck pick-ups and deliveries consistent with agreed upon standards set by Store Managers.
• Generates ideas. Works with employees, volunteers and HSTC Staff to explore and recommend innovative ideas to improve sales, profitability or to troubleshoot issues.
Maintains effective and consistent communication using established methods and channels.Fosters a positive, productive, team-based environment and culture.
Fulfills all other reasonable duties as requested.


Education, Experience, Skills, & Requirements

Qualifications:

• High school diploma or equivalent required.
• Familiar with financial, inventory and marketing principles and results.
• Basic knowledge in utilizing OUTLOOK, WORD, EXCEL, QUICKBOOKS.
• Knowledgeable in a wide range and variety of general products, consumer goods and brand names.
• Strong written and oral communication skills.
A minimum of one year in a retail environment, preferable in a non-profit setting.

Must be able to:

• Work with, and communicate effectively across a wide diversity of people and levels
• Establish and manage multiple priorities.
• Organize a large quantity and variety of goods and materials.
• Demonstrate tact and diplomacy with co-workers, volunteers, customers, and donors.
Use good judgment in making decisions.

Physical Requirements & Work Conditions

Sit, stand, walk, push, pull, and lift up to 40 lbs. May lift heavier items with assistance.

Essential Required Competencies

Specific knowledge and skill-based competencies required to satisfactorily perform the functions of the job include:

Reasoning - Must have the ability to trouble shoot problems and present solutions for a variety of situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Judgment - Must display willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions. Includes appropriate people in decision-making process; Makes timely decisions.

Language Ability - Must have the ability to read, analyze, and interpret general business communications. Ability to write general business correspondence, and communicate with clients, and co-workers.

Math Ability - Must possess general and basic math skills such as addition, subtraction, multiplication, division, and the ability to read measurements.

Complex Problem-Solving Skills – Must have strong troubleshooting and analytical skills. Must be able to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.

Social Skills

• Coordination - Adjusting actions in relation to others' actions.
• Negotiation - Bringing others together and trying to reconcile differences.
• Persuasion - Persuading others to change their minds or behavior.
• Service Orientation - Actively looking for ways to help.
• Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Strong work and ethical values.
Emotional Intelligence.

Technical Skills

• Determining the kind of tools and equipment needed to do a job.
Ability to use Microsoft Word, Excel, Internet, QuickBooks, Google, and other business tools.

Judgment and Decision Making

• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Must possess critical thinking skills.
Must exercise good judgement in assessing value of donated items

Communication

Requires public speaking, telephone conversations, use of electronic mail, writing letters, and memos. Requires face-to-face discussions with individuals.


Impact of Decisions

Requires making decisions that impact the results of co-workers, clients, benefactors, image, and reputation of the company.


Personal Interaction

• Requires work with external and internal customers.
Requires work with others in a group or team.

Other Essential Tasks/Responsibilities/Abilities

• Must be consistent with the company’s core values.
• Ability to multitask and prioritize multiple projects and tasks efficiently.
  Must be able to work non-traditional schedules that may include nights, weekends, and holidays.
• Ability to work safely with, and demonstrate proper use of, a wide array of hand tools, power tools, and machinery.
• Must have excellent time management skills.
• Must have excellent interpersonal skills.
• Must demonstrate commitment to high professional ethical standards and a diverse workplace.
• Must have the ability to work under pressure with time constraints.
• Must have the ability to concentrate.
• Must be flexible and a self-starter; able to multi-task while also being highly detail oriented.
• Must demonstrate resourcefulness in setting priorities, proposing new ways of creating efficiencies.
• Must have excellent listening skills.
• Must be able to have good judgment under pressure.
• Must be able to navigate complex and emotionally challenging circumstances.
• Must have an ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, other federal, state, and local standards and organization attendance policies and procedures.
• Must maintain compliance with all personnel policies and procedures.
• Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.