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Humane Society of Boulder Valley
Boulder, CO | Full Time
$37k-43k (estimate)
3 Months Ago
Adoption Specialist
$37k-43k (estimate)
Full Time | Civic & Environmental Advocacy 3 Months Ago
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Humane Society of Boulder Valley is Hiring an Adoption Specialist Near Boulder, CO

The Opportunity: Adoption Specialist
The Humane Society of Boulder Valley (HSBV) has current openings for the position of full-time Adoption Specialist. The Adoption Specialists provides for the general care of shelter animals and provides client service and animal adoption counseling. The pay rate for this position starts at $17.00 per hour there is an additional $2.00 per hour paid or hours worked on weekends (Saturdays and Sundays). Full-time positions are regularly scheduled 30 to 40 hours per week. Job training is provided.
You are an excellent candidate for this position if:
  • You love working with people! From adopters to volunteers to other colleagues in animal welfare, our adoption specialists are constantly working with people, and excellent client service is a must.
  • You love animals! Our adoption specialists interact with our adoptable animals every day from cleaning their kennels each morning to conducting meet-and-greets with potential adopters throughout the business day. Every moment of their day supports our mission to protect and enhance the lives of companion animals by promoting healthy relationships between pets and people.
  • You enjoy an energetic and frequently changing work environment! Our adoption specialists work 10-hour shifts, and most report walking the equivalent of 5-10 miles in a single shift! Animal care is a great workout, with lots of squatting, bending, lifting, and other physical activity.
HSBV seeks to employ motivated, innovative, and talented individuals who bring passion, expertise, and a positive attitude to the workplace. Our employees embody our internal values: Kindness, Trust, Optimism, Humility, Collaboration, Ingenuity. We encourage you to apply if you have experience that is transferable, even if it’s not a perfect match. We encourage applications from members of underrepresented groups including but not limited women, members of the LGBTQ community, people of color people with disabilities, and veterans. Spanish/English speaking individuals encouraged to apply.
Summary of Responsibilities:
Adoption Counseling and Support Services
  • Utilizes Meet Your Match ™ assessments of cats to facilitate best match of client and animal.
  • Informs clients of adoption processes and animal availability; supplies potential adopters with educational materials.
  • Facilitates client/animal interactions to ensure a safe and pleasant experience.
  • Cultivates positive client relationships using adult learning principles.
  • Discusses animal medical and behavioral history; relays information about behavior modification and feline maintenance programs
  • Promotes positive reinforcement training techniques.
  • Identifies and recommends HSBV resources and services including Behavior and Training Center, Community Resource Center, and Veterinary Clinic.
  • Encourages client participation in HSBV special events and facilitates registration.
  • Actively promotes the HSBV’s mission, services, programs, and events and participates in fundraising as assigned.
Client Service, Retail, and Reception
  • Welcomes and directs visiting clients.
  • Answers and directs incoming phone calls.
  • Accurately and efficiently processes adoption paperwork.
  • Assists clients in Sonnyside Retail Center by fitting pets with collars and harnesses and providing product information.
  • Conducts retail transactions, prices and displays retail items, and performs administrative duties as needed for success.
  • Achieves excellent client service and a positive experience for our clients by practicing principles of HSBV Client Service Vision Statement.
Animal Care
  • Treats animals humanely and with respect.
  • Provides adequate food and water to shelter animals daily.
  • Adheres to effective disease control practices.
  • Reports health or behavior abnormalities to supervisor.
  • Participates in stress reduction efforts through purposeful handling and placement of animals in shelter environment.
  • Participates in animal enrichment efforts.
  • Assists with euthanasia of animals.
Kennel Operations
  • Cleans, disinfects, and maintains shelter kennels and cages daily.
  • Cleans crates, cages, and animal items/equipment following standard operating procedures.
  • Operates dishwasher and distributes clean product and supplies throughout shelter.
  • Operates laundry machines and organizes laundry used in shelter; distributes bedding throughout shelter.
  • Restocks animal areas with supplies and equipment; maintains clean and fully stocked workspace.
  • Assists with opening and closing duties in animal areas; completes of end-of-day closing responsibilities.
  • Works cooperatively with volunteers and assists with their training to ensure animals receive quality and timely care.
  • Distributes HSBV in-kind donations for shelter use.
  • Follows safety guidelines to ensure a safe work environment.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time and without notice.
Qualifications
Basic computer skills in a Windows environment. One year of customer service experience preferred. Able to lift and carry 50 pounds. Able to sustain ten-hour workday spent standing, walking, bending, twisting, kneeling, squatting and lifting. A pre-employment background check and drug screen are required for all employment candidates.
Knowledge, Skills, and Abilities
A highly motivated, out-going, polite individual with a professional manner with the public, both in person and on the phone. A team player, able to work in a fast-paced environment and handle several tasks at once. Knowledge of animal breeds and behavior helpful. Sincere interest in animal welfare and the mission of the Humane Society of Boulder Valley.
Working Conditions
Work hours are 8am - 7pm daily. Shifts are ten hours in length with a one-hour unpaid lunch break. Weekend and holiday availability is required. Employees will be regularly scheduled to work at least one weekend day per week. Work is performed in an animal kennel environment and office environment. Exposure to animals and cleaning agents at all times. Subject to animal bites and scratches while handling animals of questionable temperament. Daily lifting of up to 50 pounds. Ten-hour shifts spent standing, walking, bending, twisting, kneeling, squatting and lifting.
What We Offer: Included in the compensation package for full-time employees regularly working at least 30 hours per week are the following:
  • Paid time off (PTO)
  • Health insurance
  • Dental and vision plans
  • Life insurance
  • Disability insurance
  • Flexible spending accounts for health care and dependent care expenses
  • Retirement plan options with discretionary employer match
  • Employee assistance program (EAP)
  • Scholarship program (after meeting minimum service requirements)
  • Discounts on adoptions, pet food, pet supplies, veterinary care, and training services
  • Complimentary pet boarding benefit
Organizational Overview
The Humane Society of Boulder Valley is a community-supported, open-door facility that provides shelter, medical care and behavioral rehabilitation to almost 7,000 animals annually. Its programs are inspired by its mission to protect and enhance the lives of companion animals by promoting healthy relationships between pets and people. Since its inception in 1902, the Humane Society of Boulder Valley has become one of the most recognized nonprofit organizations in the community and a national leader in animal welfare.
The Humane Society of Boulder Valley offers equal employment opportunities to
qualified applicants and employees without regard to an individual's race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, genetic information, ancestry, military status, or any other status protected by federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$37k-43k (estimate)

POST DATE

02/03/2023

EXPIRATION DATE

05/17/2024

WEBSITE

potl2015.org

HEADQUARTERS

BOULDER, CO

SIZE

25 - 50

FOUNDED

1902

TYPE

Private

CEO

LISA PEDERSEN

REVENUE

$5M - $10M

INDUSTRY

Civic & Environmental Advocacy

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