Description

Overall responsibility for the clinical supervision and coordination of care for Dutchess and Ulster homecare teams. In concert with the DPS ensures the provision of high-quality hospice care is delivered in an efficient and cost-effective manner while maintaining compliance with the professional standards, hospice standards, federal and state regulations, JCAHO standards and NYS practice acts. This position is responsible for supervision, professional leadership development, and goal setting. 

ESSENTIAL FUNCTIONS:

• Assist in the daily operations, planning, priority setting, staffing and per diem usage for case managers
• Responsible for the orientation, establishment of a preceptor, and mentorship of new case managers. 
• Identifies QAPI needs as appropriate; and contributes to QAPI data collection and process utilizing the PDCA model as directed.
• Responsible, in collaboration with DPS, to review, report, and follow up on all patient/family complaints.
• Reviews and interprets the daily answering service on-call log reports for the purpose of targeting areas for performance improvement.
• Collaborates with the interdisciplinary team to coordinate patient centered care, assist with management of symptoms, 
• Responsible to make joint /follow-up visits in cases of uncontrolled symptoms, evaluation of staff competency, new staff education, complaints, questionable re-certification patients, in addition to the annual field evaluation. 
• Responsible in concert with DPS for the oversight of approval and determination of appropriateness of change in level of care including inpatient admissions, continuous care, respite admissions, re-certification, and revocations from the program, followed by the completion of appropriate documentation.
• Responsible for the facilitation of the Dutchess and Ulster Team clinical meetings.
• Responsible for assuming weekly role as on-call supervisor on a rotating basis.
•  In concert with the DPS ensures that all patients are appropriately evaluated for re-certification prior to their re-certification date and all appropriate paperwork is completed at the time of the re-certification process. 

COMPENTENCIES

• Possesses excellent critical thinking skills and conflict resolution skills.
• Autonomy and independent thinking and decision making on a daily basis.
• Ability to remain calm during periods of high stress and/or conflict.
• Shows leadership qualities through effective communication 

WORK ENVIRONMENT/PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• All hospice settings including, home care, inpatient units, nursing homes, and normal office environment.
• Travel by car to hospice settings.
• Moderate to high risk to exposure of unsafe environments or unstable situations. Ability to carry up to twenty-five pounds of supplies and/or materials used to provide community education.

PREFERRED EDUCATION & EXPERIENCE

• Associate's from accredited nursing program, Bachelor degree in Nursing preferred 
• Valid NYS RN License 
• Five (5) years in which progressive clinical competence and management is demonstrated or comparable experience. 
• At least 1 year of hospice experience 
• Registered Nurse certified in Hospice and Palliative Care at time of hire or within two years of employment.

Hours: Monday-Friday 8:30am-4:30pm plus supervisor on call shift

Pay: $100,000-110,000 per year

FLSA: Exempt

Benefits: Medical, Dental, Vision, Generous PTO, Company Matched 403b Plan, Hospice and Palliative Care Certification and more!

Hudson Valley Hospice is an Equal Opportunity Employer.