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Job Title: Security
Department: Security
Supervision Exercised: NONE
Supervision Received: Director of Security, Front Office Manager, and General Manager
JOB SUMMARY
· Provide 24 hour Security Coverage to the hotel; i.e. patrols lobbies, corridors, and public area rooms.
· Provides 24 hours Security Coverage during all special events preventing harm or injury to hotels guests or premises.
· Confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalism, and accidents.
· Completes incident/investigations report to security incidents and forwards reports to the appropriate management personnel.
· Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.
· Warns or ejects disruptive individuals from the premises, and cautions careless persons in order to avoid accident or injury.
· Provides assistance for accident victims and completes accident reports; contacts emergency medical personnel, if necessary.
· Responds to medical emergency, if necessary. May be required to conduct CPR or First Aid as the first to arrive upon the scene.
· Notifies staff of presence of persons with questionable reputations.
· Responds to guest requests for assistance regarding operation of room safes.
· Investigates incidents of fighting, theft, or vandalism on hotel property.
· Responsible for distribution and inventory of hotel keys and radio equipment to authorized personnel.
· Inspects employees’ packages when entering and exiting the hotel under the direction of Human Resources.
· Completes guest incident reports and investigates when necessary, then distributes to appropriate management personnel.
· Completes accident/incident reports regarding injured employees or guests on the hotel premises.
· Secures housekeeping when money is left in the room.
· Responds to emergency alarms within the hotel and investigates the probable cause.
· Notifies the appropriate personnel of the status and the conclusion of the investigation.
· Provides escort to employees to their car after hours.
· High school graduate or equivalent
· Must be able to clearly communicate in English with guests, visitors, management and co‑workers to their understanding in person
· Must be able to provide legible communication and directions
· One year of related experience and/or training; or equivalent combination of educations and experience.
· Some training in hospitality industry.
· Ability to apply common sense understanding to carry out simple one or two step instructions.
· Ability to deal with standardized situations with only occasion or no variables.
Full Time
$54k-73k (estimate)
10/11/2023
05/16/2024
hridevelopment.com
Pasadena, CA