JOB SUMMARY

Greet and escort guests to tables in the restaurant, monitoring the restaurant and all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

JOB DUTIES

• Greet all guests with enthusiasm and friendliness.
• Control the flow of the restaurant and ensure that all seating requests are met.
• Communicate restaurant wait time to guests and direct them to the hotel lounge area. 
• Answer the phone in a timely manner.
• Take to-go orders as needed. 
• Handle guest’s special requests as needed. 
• Communicate with other employees to ensure guests’ needs are met.
• Always maintain a professional appearance. 
• Always maintain clean & organized working area.
• Inspect restaurant for neatness and cleanliness.
• Ensure all menus are always clean and available.
• Ensure that guests a have a positive and memorable experience. 
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within timeframe allotted. 
• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed or assigned.
• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

• Minimum 18 years of age
• US work authorization required
• Previous server experience in similar setting
• Working knowledge of POS system
• Previous hotel/resort experience (preferred)
• Must meet grooming standards
• Able to work as part of a team
• Able to work with little or no supervision
• Able to prioritize, organize and follow-up
• Strong attention to detail and able to make concise decisions
• Able to effectively communicate in English, in both written and verbal forms
• Able to demonstrate high energy, and strong enthusiasm for customer service
• Able to work on your feet for extended periods of time
• Able to lift and carry up to 25 pounds
• Willingness to work varied shifts, including weekends and holidays

***Must be available to work between the hours of 3PM-11pm, including weekends & holidays. Must be flexible, schedule subject to change based on changing business levels***

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.