This position requires a high level of professionalism, attention to detail, and the ability to effectively communicate with customers. The ideal candidate will be able to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

Responsibilities:

• Provide friendly, courteous, professional customer service
• Adhere to all procedures and customer service guidelines
• Ability to operate required technology
• Identify customer needs and cross sell opportunities to develop new business
• Engage in inbound calling
• Develop knowledge and understanding of Products and Services

Requirements:

• High school diploma/GED or equivalency
• One year to three years of similar or related experience.
• Attention to detail and ability to prioritize
• Experience in customer service, call center, banking preferred
• Strong written/verbal/organizational skills
• Previous experience with MS Office Suite
• Successful completion all training programs within 12 months of hire

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Experience:

• banking: 1 year (Required)

Work Location: In person