About the Company:
Evocative is a global leader in Internet Infrastructure, specializing in enterprise-class data center, network, and bare metal solutions. Our global footprint spans North America, Europe, and Asia, offering interconnected data centers and Points of Presence in key metro areas. We are committed to exceptional digital experiences and are rapidly expanding through organic growth and strategic acquisitions.
The role:
We are seeking an experienced Data Center Manager to oversee the operations and management of our Atlanta-based data center. The Data Center Manager is responsible for overseeing the operations, maintenance, and security of a data center. This includes overseeing day-to-day operations, managing a team of data center and facility technicians, ensuring the integrity of critical infrastructure, and implementing best practices for optimal performance and security.
As a Data Center Manager with Evocative, your day-to-day will include the following:
Facility Management

• Oversee the physical infrastructure of the data center, including power, cooling, security, and space management
• Plan for capacity growth and scalability of the data center infrastructure
• Ensure compliance with environmental and safety standards

Leadership

• Supervise, train, and develop a team of data center and facilities technicians
• Create schedules and assign tasks to ensure 24/7 coverage and support
• Foster a collaborative and high-performance team culture

Equipment Maintenance

• Work with the Critical Facilities Team to maintain the critical equipment infrastructure
• Work with the Critical Facilities Team to implement regular maintenance schedules to minimize downtime
• Work with the Critical Facilities Team for coordination for equipment repairs and replacements

Security and Compliance

• Implement and enforce security protocols to safeguard data center assets and information
• Ensure compliance with industry standards and regulations (e.g., SOC 2, HIPAA, PCI)
• Conduct regular security audits and risk assessments

Monitoring and Reporting

• Implement monitoring tools and systems to track the health and performance of data center infrastructure
• Generate regular reports on key performance indicators (KPIs) and make recommendations for improvements
• Review and maintain incident response and reporting procedures

Budget Management

• Develop and manage the data center budget, including equipment procurement, maintenance, and operational expenses
• Identify cost-saving opportunities and optimize resource utilization
• Provide budget forecasts and justifications for new projects

Emergency Response and Business Continuity

• Review and maintain disaster recovery and business continuity plans
• Lead the response to emergencies and incidents, such as power outages or equipment failures
• Ensure quick and effective resolution to minimize downtime

Vendor Management

• Manage relationships with external vendors, service providers, and contractors.
• Negotiate contracts, review service level agreements (SLAs), and ensure compliance.
• Evaluate and select vendors for new equipment and services.

Documentation

• Maintain accurate records of all data center assets, configurations, and changes.
• Review and update standard operating procedures (SOPs) for data center operations.
• Document incident reports, resolutions, and post-incident analyses.

Qualifications:

• 10 years of Data Center experience with at least 5 years of experience in leading data center operations/facilities teams.
• Strong understanding of the critical electrical, mechanical, and fire/life safety systems used in Data Center facilities, including, but not limited to electrical distribution systems,