2 Transfer Center Coordinator - Full Time/Nights Jobs in Houston, TX
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Houston Methodist is Hiring a Transfer Center Coordinator - Full Time/Nights Near Houston, TX
At Houston Methodist, the Transfer Center Coordinator position is responsible for receiving demographic and clinical data from sending hospitals and ensuring an expeditious resolution to the request for transfer and the strict adherence to regulatory and customer service guidelines
- Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
- Always displays excellent customer service skills, whether on the phone or in person, to all customers needing assistance.
- Answers incoming calls and collects demographic and clinical data on patients transferring from other hospitals. Consults as needed with clinical support staff for an initial triage to assist in determining appropriate level of care.
- Assesses resource availability and relays information to caller.
- When necessary, hosts call with sending and receiving physicians in order to determine appropriate status.
- Enters and thoroughly updates patient and operational data into various database systems in a timely fashion with a high level of accuracy.
- Ensures the patient transfer is handled in a timely manner and within Emergency Medical Treatment and Active Labor Act (EMTALA) guidelines.
- Maintains Incoming Transfer checklist with complete and accurate information.
- Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician(s), patient, and service areas regarding action taken and outcome.
- Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and Health Insurance Portability and Accountability Act (HIPAA) regulations.
- Completes patient financial clearance activities prior to transfer.
- Provides deposit/admission quotes to physicians and/or transferring hospitals.
- Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
- Identifies and presents areas for improvement in department operations and offers solutions by participating in department projects and activities.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years of college preferred
- Three years of experience in a Patient Access area
- Experience with patient placement preferred
Job Summary
Full Time
Ambulatory Healthcare Services
$35k-43k (estimate)
05/10/2024
05/30/2024
houstonmethodist.org
CYPRESS, TX
7,500 - 15,000
2010
GABRIELA NICOLA
$5B - $10B
Ambulatory Healthcare Services
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The job skills required for Transfer Center Coordinator - Full Time/Nights include Customer Service, Accountability, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Transfer Center Coordinator - Full Time/Nights. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Transfer Center Coordinator - Full Time/Nights. Select any job title you are interested in and start to search job requirements.
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