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Houston Methodist
Houston, TX | Full Time
$41k-52k (estimate)
0 Months Ago
Houston Methodist
Houston, TX | Full Time
$39k-50k (estimate)
6 Days Ago
Houston Methodist
Houston, TX | Part Time
$39k-50k (estimate)
1 Day Ago
Houston Methodist
Houston, TX | Other
$41k-51k (estimate)
5 Months Ago
Enhabit Home Health & Hospice
Houston, TX | Full Time
$55k-68k (estimate)
3 Months Ago
Houston Methodist
Houston, TX | Full Time
$33k-40k (estimate)
2 Months Ago
Patient Services Rep - Full Time - Day
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$41k-52k (estimate)
Full Time | Ambulatory Healthcare Services 0 Months Ago
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Houston Methodist is Hiring a Patient Services Rep - Full Time - Day Near Houston, TX

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.

PEOPLE ESSENTIAL FUNCTIONS
  • Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
  • Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
  • Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.
SERVICE ESSENTIAL FUNCTIONS
  • Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
  • Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
  • Generates reports and assists with department correspondence. Provides other administrative assistance as directed.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
  • Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
  • Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.
FINANCE ESSENTIAL FUNCTIONS
  • Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
  • Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
  • Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Generates and communicates new ideas and suggestions that will improve quality or service.
  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
  • One year of healthcare or related experience
  • Experience in a healthcare related work environment preferred

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$41k-52k (estimate)

POST DATE

05/24/2023

EXPIRATION DATE

04/23/2024

WEBSITE

houstonmethodist.org

HEADQUARTERS

CYPRESS, TX

SIZE

7,500 - 15,000

FOUNDED

2010

CEO

GABRIELA NICOLA

REVENUE

$5B - $10B

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Services Rep - Full Time - Day include Customer Service, Scheduling, Patient Care, Billing, Appointment Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Rep - Full Time - Day. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Rep - Full Time - Day. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Rep - Full Time - Day positions, which can be used as a reference in future career path planning. As a Patient Services Rep - Full Time - Day, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Rep - Full Time - Day. You can explore the career advancement for a Patient Services Rep - Full Time - Day below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Rep job description and responsibilities

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

01/24/2022: Sioux City, IA

A patient service or care specialist works at different medical facilities.

03/05/2022: Fargo, ND

A patient service representative needs to be able to analyze and synthesize data for the patient to solve these problems.

01/20/2022: Biloxi, MS

They will also need to be able to communicate effectively with patients and understand what they are looking for.

03/20/2022: Bremerton, WA

Patient Service Representatives help guide patients through the complex world of healthcare.

02/28/2022: Long Beach, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Rep jobs

Patient Service Representatives who do attend college, typically earn either a Business degree or a Health Care Administration degree.

03/24/2022: Albany, NY

Authorization Specialists tend to reach similar levels of education than Patient Service Representatives.

03/05/2022: Lawton, OK

Have a clear escalation pathway.

02/23/2022: Norwich, CT

Ability to use positive language.

02/12/2022: Springfield, MA

Have patience to the customers

03/24/2022: Stockton, CA

Step 3: View the best colleges and universities for Patient Services Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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