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Patient Services Representative-Cardiology (Baytown)
REFER A FRIEND Current Employees Apply BACK Location : HMB Plaza 1 - 4201 Garth Road Baytown, Texas 77521 Job Ref : 55130 Talent Area : Administrative Job Shift : 1st - Day Job Type : Full-Time Posted Date : April 16, 2024
At Houston Methodist, the Patient Services Representative is responsible for performing patient check in / check out functions and appointment scheduling to facilitate the patient visit experience.
This position supports timely, accurate claims submission and may perform registration and / or other revenue cycle functions.
Other duties include providing general operations assistance and / or patient service tasks specific to the scope of the department.
Requirements :
PEOPLE ESSENTIAL FUNCTIONS
Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results.
Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.
SERVICE ESSENTIAL FUNCTIONS
Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter.
Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent / emergent situations per protocols.
QUALITY / SAFETY ESSENTIAL FUNCTIONS
May assist clinical staff as per scope of the treatment center.
FINANCE ESSENTIAL FUNCTIONS
Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification / coordination, or obtaining authorizations or referrals to ensure financial objectives are met.
GROWTH / INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned.
Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications : EDUCATION
EDUCATION
High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
LICENSES AND CERTIFICATIONS - REQUIRED
N / A
KNOWLEDGE, SKILLS, AND ABILITIES
Last updated : 2024-04-24
Full Time
Ambulatory Healthcare Services
$41k-55k (estimate)
03/27/2024
04/28/2024
houstonmethodist.org
CYPRESS, TX
7,500 - 15,000
2010
GABRIELA NICOLA
$5B - $10B
Ambulatory Healthcare Services
The job skills required for Patient service representative include Customer Service, Scheduling, Billing, Health Care, Patient Care, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.