12 Bilingual Customer Service Representative Jobs in Baytown, TX

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Bilingual Consumer Loan Specialist - Sales Customer Service

Republic Finance

Baytown, TX | Full Time

$48k-59k (estimate)

1 Week Ago

Warehouse Customer Service Representative

PSC Group

Baytown, TX | Full Time

$37k-45k (estimate)

1 Week Ago

Bilingual Customer Service Representative

Spherion Staffing

Baytown, TX | Full Time

$57k-74k (estimate)

1 Week Ago

Customer Service Representative

Robert Half

Baytown, TX | Per Diem

$53k-69k (estimate)

1 Month Ago

Customer Service Representative

U-Haul Co. of Texas

Baytown, TX | Other

$34k-43k (estimate)

4 Months Ago

Customer Service Representative

Performance Team

Baytown, TX | Other

$34k-43k (estimate)

6 Months Ago

Customer Service Representative

Access World USA LLC

Baytown, TX | Full Time

$54k-70k (estimate)

2 Weeks Ago

Customer Service Representative

Access World USA LLC

Baytown, TX | Full Time

$54k-70k (estimate)

2 Weeks Ago

CUSTOMER SERVICE REPRESENTATIVE

Family Dollar

Baytown, TX | Full Time

$33k-42k (estimate)

1 Month Ago

Sales/customer service representative

Trevco Insurance Agency

Baytown, TX | Full Time

$54k-74k (estimate)

1 Day Ago

Cashier / Customer Service Representative

Thread True

Baytown, TX | Full Time

$26k-33k (estimate)

0 Months Ago

Customer Service Representative - Baytown, Tx

Maersk Warehousing & Distribution Services USA LLC

Baytown, TX | Full Time

$38k-46k (estimate)

2 Weeks Ago

Bilingual Customer Service Representative

$57k-74k (estimate)

Full Time 1 Week Ago

Save

Spherion Staffing is Hiring a Bilingual Customer Service Representative Near Baytown, TX

Job Description

Overview:

We are seeking a dynamic and customer-oriented individual to join our team as a Bilingual (English and Spanish) Customer Service Representative. As a crucial member of our customer service department, you will be responsible for providing exceptional support to our diverse customer base, assisting with inquiries, resolving issues, and ensuring a positive experience for all customers.

Responsibilities:

1. Serve as the first point of contact for English and/or Spanish-speaking customers via phone, email, and chat channels.

2. Effectively communicate with customers in both English and Spanish, providing accurate and timely assistance with inquiries, product information, and issue resolution.

3. Handle customer complaints and concerns with professionalism and empathy, striving to achieve a satisfactory resolution for all parties involved.

4. Maintain a comprehensive understanding of company products, services, and policies to effectively address customer needs and inquiries.

5. Document all customer interactions and transactions accurately in the company's CRM system, ensuring proper record-keeping and follow-up as needed.

6. Collaborate with other departments, such as sales and technical support, to escalate complex issues and ensure prompt resolution.

7. Continuously seek opportunities to improve customer service processes and procedures, contributing to a more efficient and customer-focused environment.

8. Stay up-to-date on industry trends, product developments, and company announcements to better assist customers and provide relevant information.

9. Participate in ongoing training and development initiatives to enhance language proficiency, product knowledge, and customer service skills.

Qualifications:

1. Fluency in both English and/or Spanish, with excellent written and verbal communication skills in both languages.

2. Previous experience in customer service or a related field preferred, with a demonstrated ability to handle customer inquiries and resolve issues effectively.

3. Strong interpersonal skills and a customer-centric approach, with the ability to remain calm and professional in challenging situations.

4. Proficiency in using CRM software and other customer service tools to manage customer interactions and data.

5. Excellent problem-solving abilities and attention to detail, with a commitment to delivering high-quality service to every customer.

6. Flexibility to work in a fast-paced environment and adapt to changing priorities and customer needs.

7. A positive attitude and a willingness to collaborate with team members to achieve common goals.

8. Availability to work flexible hours, including evenings, weekends, and holidays as needed.

9. Bilingual preferred but not required

Job Summary

JOB TYPE

Full Time

SALARY

$57k-74k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/20/2024

WEBSITE

spherion.com

HEADQUARTERS

BROOKSVILLE, FL

SIZE

>50,000

FOUNDED

1946

TYPE

Private

CEO

TERI NICHOLS

REVENUE

$1B - $3B

INDUSTRY

Business Services

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

Bilingual Customer Service Representative

Customer Service Representative III

Customer Service Team Leader

Customer Service Representative- Bilingual Spanish Preferred

PLS Financial Services

Part Time

$39k-49k (estimate)

7 Months Ago

Virtual Bilingual Customer Service Advisor

HCA Houston Healthcare Southeast

Full Time

$37k-46k (estimate)

2 Months Ago

Customer Service Representative

Valyrian Enterprises Inc

Full Time

$54k-69k (estimate)

1 Week Ago

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

12/17/2021: Topeka, KS

Respond to customer service complaints before they happen.

12/25/2021: Saint Cloud, MN

Minimum of one year customer service or related experience.

01/14/2022: Davenport, IA

They help customers with their queries and complaints.

02/13/2022: Wichita Falls, TX

Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.