64 Patient Access Associate Full-time (1st shift/Days) Jobs in Houston, TX
Houston Methodist is Hiring a Patient Access Associate Full-time (1st shift/Days) Near Houston, TX
At Houston Methodist, the Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility. This position performs cashiering functions, ensuring that all hospital accounts are secure, through the collection of the required co-pay, deductibles and co-insurance. This position also performs the medical necessity check, to ensure compliance with Medicare guidelines. The Patient Access Associate position employs effective communication skills, promoting excellent customer service in every interaction. This position is also required to adhere to all departments, hospital, governmental and/or any other healthcare licensing agency requirements related to the Emergency Medical Treatment and Labor Act (EMTALA) and the Health Insurance Portability and Accountability Act (HIPAA).
- Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
- Communicates openly in a non-judgmental manner and in a professional demeanor during all interactions with customers and co-workers.
- Obtains and records accurate demographic and insurance information on patients by interviewing patients, family members and physicians. Ensures that the correct insurance plan codes are utilized for the billing process.
- Explains the consent forms, obtains signatures on the forms and responds to any questions in a professional manner.
- Contributes to departmental and hospital patient experience. Proactively seeks solutions to address patient issues and concerns. Alerts management in a timely manner to any unusual and/or difficult situations impacting the level of service.
- Consistently takes the necessary steps to ensure that protected health information remains private and confidential, according to established HIPAA guidelines. Uses patient identifiers consistently to properly identify patients and the correct medical records. Refrains from issuing new medical record numbers to patients with existing accounts.
- Meets goals set by the department (e.g., registration error rate, productivity/activities per hour, etc.).
- Ensures that ordered services meet established medical necessity criteria when applicable.
- Collects payments based on pre-determined information. Performs insurance verification to determine patient out of pocket expenses for services. If applicable, offers payment options after the minimum required payment has been received. Fulfills monthly goals for cash collection.
- Accurately posts and receipts patient payments. Balances cash drawer on a daily basis; follows the department policy related to cash drawers and cash receipting.
- Organizes time effectively, minimizing incidental overtime and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
- Displays initiative to improve job functions. Demonstrates adaptability and flexibility during changing demands. Offers suggestions to streamline process for efficient patient flow.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years of experience in a strong customer service environment
- One year of registration experience in a hospital environment preferred
Job Summary
Full Time
Ambulatory Healthcare Services
$41k-50k (estimate)
01/14/2024
05/30/2024
houstonmethodist.org
CYPRESS, TX
7,500 - 15,000
2010
GABRIELA NICOLA
$5B - $10B
Ambulatory Healthcare Services
Related Companies
The job skills required for Patient Access Associate Full-time (1st shift/Days) include Customer Service, Billing, HIPAA, Health Insurance, EHR, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Associate Full-time (1st shift/Days). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Associate Full-time (1st shift/Days). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Associate Full-time (1st shift/Days) positions, which can be used as a reference in future career path planning. As a Patient Access Associate Full-time (1st shift/Days), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Associate Full-time (1st shift/Days). You can explore the career advancement for a Patient Access Associate Full-time (1st shift/Days) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Associate job description and responsibilities
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.
02/14/2022: Concord, NH
Preparing paperwork and documentation for patient discharge and providing guidance for follow-ups after discharge.
02/14/2022: Bergenfield, NJ
Greeting patients and their families when they arrive to the admissions center.
04/06/2022: Springfield, OH
Preparing documents for admitting and discharging patients from the hospital.
04/14/2022: Bloomington, IN
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
02/21/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Associate jobs
The main qualifications for getting a job as a patient access associate are a high school diploma and some customer service skills.
04/15/2022: Sioux City, IA
Most employers require patient access representatives to hold at least a high school diploma or general education diploma (GED).
03/01/2022: Columbus, MS
Patient access representatives need to have a high school diploma or equivalent.
03/25/2022: Manchester, NH
A patient representative should be kind and compassionate.
02/14/2022: Stockton, CA
3+ years of experience working as a patient access representative would give you advantage for this job.
02/03/2022: Danbury, CT
Step 3: View the best colleges and universities for Patient Access Associate.
