At Houston Methodist the Patient CareAssistant (PCA) Novice position is Patient Care Technician (PCT)graduate or an internal internship and is an entry level positionin which incumbents should document where applicable careadministered diagnostic measurements treatments and procedures anddemonstrate the ability to continuously progress in basic knowledgeand skills necessary to communicate appropriately and carry outdelegated tasks for agespecific diverse patient population.

Thisposition receives coaching from preceptors Registered Nurses (RN)and management and performs delegated patient care tasks under thesupervision of the RN.

The PCA Novice position responds to the calllight system and records data established by policy and procedureand reports observations and patient problems to the licensednurse.

This position is responsible for assigned nonnursingfunctions. The PCA Novice position practices Patient and FamilyCentered Care in concert with Houston Methodist ICAREvalues.

PEOPLE ESSENTIALFUNCTIONS

Promotes apositive work environment with the interprofessional care team.Participates in teamwork by responding positively to requests forassistance.

Works well with others to make contributions to thework effort as a whole and facilitates problemresolution.

• Seeks guidancefrom interprofessional health care team when needed and appliesfeedback to improve patient outcomes. Follows channels ofcommunication for effective problemsolving.
• Conducts self ina manner that is congruent with cultural diversity equity andinclusion principles. Applies expected behaviors and actions withteam members which contribute to improvement of department scorefor employee engagement i.

e. peertopeeraccountability.

SERVICEESSENTIAL FUNCTIONS

Followsthe patient and familycentered care standards and provides directpatient care under the direction of a registered nurse.

Responds tothe call light system contacting nursing personnel as appropriateand follows through with meeting patientneeds.

• Applies expectedbehaviors and actions which contributes to department score forpatient satisfaction through peertopeer accountability i.

e. bedsideshifthandoff / report.

QUALITY / SAFETYESSENTIAL FUNCTIONS

• Reportsobservations conditions and problems of patients to licensedpersonnel to achieve desired patient outcomes. Provides for theprivacy of patients and families keeping the safety of the patientin mind.
• Provides care topatients assigned within unitspecific defined limits. Documentswhere applicable care administered diagnostic measurementstreatments and procedures in accordance with established policiesand procedures keeping the safety of the patient in mind.

Providescare in a manner that is congruent with cultural diversity andinclusionprinciples.

Appliesexpected behaviors and actions to improve quality and safety scoresthrough peertopeeraccountability.

FINANCEESSENTIAL FUNCTIONS

• Appliesexpected behaviors and actions which contributes to meetingdepartment financialtargets.
• Utilizesresources with cost effectiveness and value creation in mind.Selfmotivated to independently manage time effectively andprioritize daily tasks minimizing incidental overtime assistingcoworkers asneeded.

GROWTH / INNOVATIONESSENTIAL FUNCTIONS

Seeksopportunities to identify selfdevelopment needs on knowledge baseskill level and decisionmaking as necessary especially in areas ofquestion from preceptor and assigned licensed personnel and takesappropriate action.

Ensures own career discussions occur withappropriate management. Completes and updates the My DevelopmentPlan on an ongoing basis.

This jobdescription is not intended to be allinclusive; the employee willalso perform other reasonably related business / job duties asassigned.

Houston Methodist reserves the right to revise job dutiesand responsibilities as the needarises.

EDUCATION

HighSchool diploma or equivalent education (examples include : GEDverification of homeschool equivalency partial or full completionof postsecondary educationetc.)

WORKEXPERIENCE

Mustbe one of the following :

• graduate of thePatient Care Tech (PCT) program
• internalemployee participating in the Houston Methodist PCA immersionprogram / internship
• Certified NursingAssistant (CNA)
• Certified Medical Assistant(CMA) through an approved credentialing certificationagency

LICENSES ANDCERTIFICATIONS REQUIRED

• BLSBasic Life Support (AHA) within 1 month AND
• CNA Certified NursingAssistant State Licensure For Skilled Nursing Facility(SNF) / Rehabdepartments only

KNOWLEDGE SKILLSAND ABILITIES

• Demonstratesthe skills and competencies necessary to safely perform theassigned job determined through ongoing skills competencyassessments and performanceevaluations
• Sufficientproficiency in speaking reading and writing the English languagenecessary to perform the essential functions of this job especiallywith regard to activities impacting patient or employee safety orsecurity
• Ability toeffectively communicate with patients physicians family members andcoworkers in a manner consistent with a customer service focus andapplication of positive languageprinciples
• Performs basicpatient care activities of daily living (ADLs) within unit specificdefined limits and job scope such as assistance with patientelimination hygiene comfort safety nutrition and progressactivity

SUPPLEMENTALREQUIREMENTS

WORKATTIRE

• UniformNo
• Scrubs Yes
• Businessprofessional No
• Other (department approved)Yes

ONCALL*

• Notethat employees may be required to be oncall during emergencies (ie.DIsaster Severe Weather Events etc) regardless of selectionbelow.
• On Call*No

TRAVEL

Travelspecifications may vary bydepartment

• May requiretravel within the Houston Metropolitan areaNo
• May require travel outside HoustonMetropolitan areaNo

CompanyProfile :

Houston MethodistHospital is recognized by U.S. News & World Report as the No. 1hospital in Texas (twoway tie) and one of Americas Best Hospitals.

As a fullservice acutecare hospital located in the Texas MedicalCenter and the flagship hospital of Houston Methodist it hasevolved into one of the nations largest nonprofit teachinghospitals and a leader in innovative medical research with acomprehensive residency program.

Two of Houston Methodists primaryacademic affiliates are among the nations leading health careorganizations : Weill Cornell Medicine and New YorkPresbyterianHospital.

Houston Methodist also has affiliations with TexasA&M University and the University of Houston. With 948operating beds 85 operating rooms and more than 8400 employeesHouston Methodist Hospital offers unparalleled care for thousandsof patients from around the world.

HoustonMethodist is an equal opportunity employer inclusive of womenminorities disabled persons andveterans.

Equal EmploymentOpportunity

Houston Methodist isan Equal Opportunity Employer.

Equal employmentopportunity is a sound and just concept to which Houston Methodistis firmly bound. Houston Methodist will not engage indiscrimination against or harassment of any person employed orseeking employment with Houston Methodist on the basis of racecolor religion sex sexual orientation gender identity nationalorigin age disability status as a protected veteran or othercharacteristics protected by law.

VEVRAA Federal Contractorpriority referral Protected Veteransrequested.

Last updated : 2024-05-07