Description

Department: Fitness & Wellness 

Position Title: Fitness Front Desk Attendant 

Reports To: Fitness Center Manager

FLSA Status: Non-Exempt

Established in 1908, Houston Country Club is a nationally recognized Top 20 Platinum Club of America that is home to over 1250 Houston families.

Houston Country Club is seeking a dynamic and well-organized Hospitality Concierge professional to join our Fitness & Wellness team. If you’re seeking a challenging opportunity that offers enrichment and a supportive work environment - then we are ready for you! 

Essential Functions & Responsibilities 

• Welcome members & guests upon entrance to the Fitness & Wellness building and confirm reservations for service appointments. 
• Be the point of reference for?members & guests?who need assistance or more information on what the Fitness & Wellness Department offers. 
• Understand members’ needs and provide them with personalized solutions by suggesting activities and facilities provided by the club to best meet their requests and needs. 
• Acquire extensive knowledge of the club premises and venues to make the most suitable recommendations. 
• Periodically inspects group fitness classrooms, locker rooms, treatment rooms, saunas, maintains building order and cleanliness. 
• Proven experience as Concierge; experience in customer service or relevant role is a plus. 
• Take pride in your personal Fitness & Wellness. 
• Satisfy all requests to be completed as per the Fitness Concierge Supervisor. 

Compensation: $15/hr. 

Benefits: Regular Part-Time: 401(k) Plan with 4% Employer Match, Employee Scholarship Program and Employee Meals.

Requirement: Pre-Employment Drug Screening 

Certifications: Adult First Aid, CPR/AED. 

Requirements

Required Education: 

• Formal education, preferably in Hospitality Management, Exercise Science, Kinesiology or related field is preferred. 
• High school diploma or equivalent. Undergraduate Degree a plus. 
• Knowledge of fitness equipment is preferred. 
• General knowledge of Microsoft Office Suite. Jonas Club Management Software a plus. 

Special Requirements: 

• Excellent communication skills. 
• Must be polite and confident with a great deal of patience. 
• Must have strong multitasking and time-management skills. 
• Must have the competency and aptitude in resolving issues with a customer-focused orientation. 
• Must be able to work a flexible schedule and/or overtime if needed. 
• Must have an outgoing and lively personality. 
• Must be available to work weekends and holidays. 
• Must work well with others as a team and help co-workers as requested/needed.