Description
Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU
Compensation: $17/hr
Overview:
The Residential Aide (RA) ensures the safety, security, and order for the daily operations of the residence during his/her shift. The RA provides crisis intervention as needed to maintain residential and facility security. The RA's are responsible for 24-hour coverage and work in shifts of 8am-4pm, 4pm-12am, 12am-8am. The schedules operates 7 days a week, and all holidays as needed. The RA oversees the adherence to the facility's operating policies and procedures, fire safety guidelines and the Residential Code of Conduct (RCC) or House Rules that govern the facilities. The RA works with clinical and program staff, on the health and wellness of residents.
Responsibilities:
JOB FUNCTIONS

• Ensure the safety security and integrity of all residents and guests, and the facility's physical environment.
• Conduct hourly facility walk-throughs during a shift.
• Assist in monthly fire drills, and ensure all residents are out of the facility safety.
• Answer the phone and direct callers to the appropriate person.
• Assist residents with social functions (BBQ's & fashion shows), while maintaining and enforcing the RCC.
• Maintain the post of the front desk, unless instructed by your supervisor.
• Attending all trainings and meetings directed by your supervisor.
• Prepared, willing and able to provide coverage of shift when called upon.
• Accepting and fulfilling shifts scheduled.
• Learning & understanding the rules, policies & protocols.
• Not being late or absent without contacting your direct supervisor.
• When on call/as needed (per diem). the rejection of 3 shifts coverages in a row, will result in falling to the bottom of the rotation.
• Work independently with minimal supervision.
• Provide excellent customer service and confidentiality at all times.
• Communicate with the clinical staff on resident behavior and the care of those on the watch list.
• RA staff must enforce the Residential Code of Conduct and/or House Rules at all times.
• Maintain the integrity of the log books for guests and packages.
• Sign in/out all guests and staff members as well as packages.
• Monitor the security cameras and fire panel frequently during shift.
• Light custodial work consisting of cleaning tables, chairs, minor spills, dumping trash.
• Shoveling of snow and spreading of ice melt on the sidewalks.
• Complete all administrative paperwork as it relates to completing incident reports, shift reports and work orders.
• All new hires must have their S-95 certification or obtain this license within 90 days of their first day of employment.

PEOPLE & TEAMWORK

• Demonstrates excellent teamwork and growing within the team and coworkers.
• Builds relationships with other Housing Works staff and departments.
• Maintains a high level of professionalism, integrity, and communication with other staff.
• Provides excellent internal and external customer service; recognizes the needs of other team members and offers assistance when needed.

ADVOCACY

• Participate in advocacy and direct action to end the twin crisis of homelessness and HIV/AIDS.

Minimum Requirements

• High School Diploma or GED and at least one year of work experience.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Excellent internal, and external customer service skills and strong interpersonal skills.
• Good communication skills both verbal and written including the ability to communicate with all levels of management.
• Able to lift 20lbs. with proper assistance and tools.
• Ability to prioritize and multi-task.
• Must be proficient in Microsoft Word, Excel and Outlook.
• Willingness to work at multiple sites as needed, work occasional overtime and offer flexibility with regard to scheduling work time.
• Certificate of Fitness (S-95) to operate the Fire Panel (if not within the first 90 days).