Job Title: Asylum Shelter Residential Aide

Reports to: Shift Supervisor

FLSA Status: Non-Exempt

Summary:

We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.

Responsibilities:

The Asylum Shelter Residential Aide will be responsible for, but not limited to:

• Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.
• Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.
• Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement.
• Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues.
• Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff.
• Monitoring video footage of common areas such as hallways, staircases, and lounges.
• Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
• Conducting regular hourly rounds of the facility.
• Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel.
• Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.
• Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.
• Accurately documenting all incident details, participants, actions taken, and outcomes.
• Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.

Professional & Personal Qualifications:

• High School Diploma/GED.
• NYS Security License preferred.
• F-02 Certificate of Fitness.
• CPR/Basic First Aid certification.
• Food handler certificate NYC/NYS.
• Ability to establish and maintain professional boundaries when working with asylum seekers.
• Prior experience in a residential facility is advantageous.
• Knowledge of HIPAA guidelines and standards.
• Exceptional written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Commitment to excellence and high standards.
• Demonstrated good judgment with the ability to make timely and sound decisions.
• Proficiency in assessing emergency situations and responding effectively.
• Bilingual (Spanish, French, Creole, or other languages) preferred.

Physical Demands and Working Environment:

• Frequent bending, lifting, reaching, extended walking.
• Lift and/or carry up to 25 pounds.
• Ability to climb stairs.