4 YHDP Case Manager II Jobs in Santa Cruz, CA
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Housing Matters is Hiring a YHDP Case Manager II Near Santa Cruz, CA
YHDP
CASE MANAGER II
Definition
Housing Matters is looking for individuals eager to make a difference and willing to enthusiastically commit to
join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring. Under
direction, Case Managers will carry a service caseload providing housing stabilization social services; develop
service plans which may include the need for specialized social services.
The Youth Homelessness Demonstration Program (YHDP) is a multi-year effort to prevent and end youth
homelessness in Santa Cruz County.
Distinguishing Characteristics
Case Manager II is the journey level case manager class and is expected to work with a minimum amount of supervision.
Incumbents are required to use assessment, interviewing and counseling skills to perform moderate to complex
casework services. Some positions may act as lead case manager.
Typical Job Duties
- Perform intake interviews, assessments, and assist participants in developing individual case plans.
- Facilitate participants’ pathway to permanent housing in coordination with housing navigator and other
- Provide ongoing case management including assessment, referrals, budget assistance, housing
- Accept each participant for who they are and where they are, and then provide options, information and
- Develop and maintain accurate written case records including intake, assessment, ongoing case plan,
- Meet all administrative requirements including recordkeeping, HMIS, staff meetings, etc.
- Maintain confidentiality and treat participants with dignity and respect at all times.
- Assist in overall administration of program.
- Perform other duties as assigned.
Employment Standards
- social casework objectives, principles, methods, and caseload management and organization.
- social and economic factors which influence individuals and/or households experiencing homelessness.
- principles of human behavior and development and psychological defense mechanisms.
- reactions to stress.
- community health, welfare, social, and legal support systems, and other resources available to clients.
- interviewing and record keeping techniques, including the documentation of all actions and contacts in
case files.
Some knowledge of:
- the specialized program area to which assigned.
- the policies, and administrative procedures of Housing Matters supportive services programs.
Ability to:
- Communicate and relate effectively with clients, who may be emotionally or mentally disabled, medically
- Establish and maintain effective working relationships with others, including clients, family members and
- Locate, develop, and use community and agency resources for the benefit of clients and advocate for
- Facilitate maximum client participation in service plans.
- Manage assigned caseload and establish caseload priorities to meet client needs and agency
- Acting as a lead worker over a small group of case managers may be required for some positions.
- Prioritize and respond to demands of caseload in a prompt and efficient manner.
- Recognize and analyze problems, gather relevant information, establish facts, draw valid conclusions,
- Maintain current and accurate records.
- Learn complex regulations, policies and procedures and apply them appropriately in management of
- Work effectively under pressure and deadlines.
- Deal with hostile, aggressive and abusive persons.
Training and Experience:
Case Manager II: A minimum of one year of experience performing social service casework services comparable
to a Case Manager I at Housing Matters in an exceptional manner exceeding all standards and abilities,
AND/OR
A Bachelor's Degree from an accredited college with a major in social work, social welfare, human services, or
one of the social or behavioral sciences.
SPECIAL REQUIREMENTS
- Possession of a valid California Class C Driver's License or must be able to provide suitable
HOURS and PAY
- This is a full time, hourly, benefited, non-exempt position starting at $23.50 hourly. Occasional evenings
Application Process
Please email a cover letter and resume to the attention of Human Resources at
recruiter@housingmatterssc.org. No phone calls or faxes. Housing Matters is an Equal Opportunity Employer.
Job Summary
Full Time
$46k-66k (estimate)
03/16/2023
10/01/2023
housingmatterssc.org
Santa Cruz, CA
25 - 50
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