Hours: SATURDAYS and SUNDAYS, 9 am - 5 pm (Part-time/temporary)

Pay: $18-$20 per hour

Location: Bronxville, NY

Houlihan Lawrence is the market leader in northern New York and Connecticut, selling more of the region's most prestigious homes than any other company. Their real estate experts have over 135 years of experience, and use superior market intelligence, innovative marketing strategies, and a network of trusted connections. They also generate real-time data insights to help clients make informed decisions.

Overview

This position provides administrative support for the branch office sales agents, and branch manager. Assists with special projects as needed and assist and provide backup to other office staff. Serve as liaison between perspective client, real estate agents, vendors and other departments within the company. Establish and maintain positive and productive work relationships with all agents, staff, customers, clients, and business partners. Be familiar with and comfortable using the company propriety systems and tools.

Responsibilities

This administrative position is located at the Front Desk of the Bronxville office. It is primarily a receptionist type of position; knowledge of Showing Desk, HGMLS & Beacon is a plus. The successful candidate will understand the culture of the office and behave accordingly. A calm demeanor under pressure is a must!

• Dress appropriately, tending toward conservative attire
• Answer phones professionally and direct calls as needed
• Interface with all visitors behaving as the “face and voice” of Houlihan Lawrence
• Schedule and coordinate showing appointments often involving numerous calls, emails or texts
• Input showing instructions with accuracy
• Keep listings updated on status (A/O continue to show/ A/O, no more showings)
• Process new listings (documents, photos, plasma, thank you letters and instructions)
• Program Supra lockboxes, generate one day codes and maintain log
• Track & maintain keys/key logs for listings
• Unlock and relock doors, move display stands
• Organize Fedex pick-ups upon agent request
• Keep an orderly front desk, reception, and conference area
• Maintain brochure racks
• Put together Seller, Buyer and Rental packets
• Stock up Gallery of Homes and Portfolio
• Interface with other administrative professionals pleasantly
• Other related duties as assigned

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

• Strong computer and keying skills. Typing speed of 45-60 w.p.m.
• Proficient with Microsoft, Apple, Google and social media
• Proficient with Word, Excel, PowerPoint, Outlook
• Self-motivated, organized, and detail-oriented.
• Ability to work independently and to prioritize and handle multiple tasks and projects concurrently.
• Effective oral and written communication skills, interpersonal skills a customer-service focus, and the ability to work as a member in a team-oriented environment.
• Knowledge of real estate, title, and/or mortgage business is helpful.

Equal Opportunity Employer