40 hours/12 months
Anticipated starting pay $15.25/hour

Reports to: Registrar

Statement of Mission: Houghton University provides an academically challenging, Christ-centered education in

the liberal arts and sciences to students from diverse tr aditions and economic backgrounds and equips them to

lead and labor as scholar-servants in a changing world.

Key Duties and Responsibilities:

Customer Service

• Answering phone calls, emails, mail, faxes, distribute as needed, as well as assisting visitors (parents,

prospective and current students, federal investigators, staff, faculty, other institutions, etc.)

• Maintain accurate current student database information (register students, academic record

adjustment procedures, coordinate withdrawal process, etc.)

• Manage multiple online technical processes/platforms

• Assist with the Registrar’s Office website

• Coordinate and work with students and alumni on academic records

• Provide internal departments and outside agencies with reports and support

• Obtain, track, and coordinate approved curricular changes in order to update the Registrar’s Office

website and internal documents

• Process academic declarations and changes (i.e., degrees, majors, minors, etc.) and advisor changes

• Help process independent studies, honors projects, tutorials, and audits

• Complete degree verifications through the National Student Clearinghouse

Catalog Coordinator

• Obtain, track, and coordinate catalog changes and updates for all approved curricular changes;

faculty, Board of Trustees, and administrative staff changes; verify appropriate links; ensure accuracy

and timely preparation for publishing (federal and state compliance)

Transcripts

• Process and distribute transcripts and individual grade reports as needed – including those for

scholarships and visiting students

• Handle transcript funds and banking procedures

• Maintain database and notify students of arrival of transcripts from elsewhere

• Process apostille requests and degree verifications

• Assist with dual-enrollment processes

• Assist with Academic Plan and online degree audit sheets

• Hire, train, and supervise student workers

• Order and maintain office supplies/reconcile statements

• Other projects and duties as assigned by the Registrar

Success Profile: Individuals ideally suited for this position will exhibit the following behaviors and competencies:

• Skillfully manage multiple projects and tasks simultaneously; be a self-starter, highly adaptable and calm

• Must be able to deal effectively with people, in a team environment that promotes quality and service,

and handle confidential or sensitive matters in a professional manner.

Qualifications:

• Bachelor’s degree

• Experience in higher education preferred

• Working knowledge of Excel, Word

• Ability to work in a complex data system

• Research and statistical knowledge preferred

• Excellent communication, organizational, time-management, and prioritization skills

• Ability to de-escalate situations

• Ability to multitask

• Knowledge of general office procedures

• Physical requirements within the range of an office environment

• Must be able to climb stairs.

Houghton University is fully committed to a culturally diverse faculty, staff and student body.

Successful candidates will evidence similar commitments.

Houghton University is a Christ-centered, liberal arts and sciences institution of The Wesleyan Church, an evangelical
holiness denomination rooted in the teachings of John Wesley. All employees are expected to share a set of values,
convictions, and commitments that guide our life together. The University expects that all faculty and staff will respect the
University’s Vision of our Common Life, Doctrinal Statement, Wesleyan beliefs and core values, and adhere to its lifestyle
expectations.

Application Procedure:

To apply please submit the following materials via email to: jobs@houghton.edu.
(1) Cover Letter
(2) Resume
(3) 3 References
(4) Answers to the following questions:

Please review the following documents:
https://www.houghton.edu/a-vision-of-our-common-life/
https://www.houghton.edu/doctrinal-statement/
https://www.wesleyan.org/about/our-beliefs

1. Please provide a brief description of your journey to personal faith in Jesus Christ and subsequent growth.
2. Please identify the church where you currently attend. In what ways are you currently participating in your local

church or fellowship?
3. Are there any areas of Houghton’s beliefs or practices that you find challenging or problematic? If yes, please

explain.