As an integral part of a team, the Bartender is responsible for continuously looking for ways to improve each guest’s experience from providing exceptional guest service to taking food and beverage orders, preparing and serving alcoholic and non-alcoholic beverages to guests courteously and efficiently according to Hotel specifications. Maintain stock, supplies and cleanliness of House Without A Key bar and equipment. Assist Bartenders, Bar Porter, Servers, and Pool Server. ESSENTIAL FUNCTIONS Maintain complete knowledge of and comply with all department policies and service and procedures and standards, including use and maintenance of equipment. Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day, also maintain positive guest relations at all times. Maintain complete knowledge of all menu items including glassware uses, this also includes maintaining cleanliness, sanitation, and organization of assigned work areas; all chemicals used in accordance with OSHA regulations and hotel requirements. Maintain knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Prepare drink orders for guest according to outlet recipes. Answer outlet telephone within 2 rings, using correct greeting and telephone etiquette. Direct and assist bar porter and all servers in their job functions to ensure smooth and efficient service to guest. Log all pertinent information in the bar ledger. Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste. Take inventory, prepare beverage order and input order in Adaco in adherence to outlet’s guidelines. Collect and report tips at the end of the assigned shift. Perform all other duties as required or assigned. SUPERVISORY REQUIREMENTS Reports To: Restaurant Manager & Assistant Restaurant Manager Supervises: None EDUCATION/EXPERIENCE Minimum 18 years of age to serve alcoholic beverages Minimum 2 year(s) experience as a Bartender or Bar Porter. High school diploma or equivalent vocational training certificate. Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position. Knowledge of various drink recipes and beverage service standards. LICENSES/CERTIFICATIONS Liquor Commission Card Tuberculosis (TB) Clearance. KNOWLEDGE, SKILLS, & ABILITIES Ability to anticipate guest needs; respond promptly and acknowledge all guests. Ensure familiarity with all hotel services/features to respond to guest inquiries accurately. Must be highly organized, detail-oriented and have the ability to multi-task. Ability to execute elementary computer skills and basic arithmetic. PHYSICAL REQUIREMENTS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to transport inventory/supplies orders up to 50 lbs to and from the Storeroom and Orchids/HWAK bar. Maintain stationary position for ½ - 1hour to throughout work shift. Able to work days, nights, weekends and holidays. Ability to work long 8-10 hours shift. WORK ENVIRONMENT Outdoor, non-air conditioned restaurant environment. Exposure to hot, humid weather conditions. Cramped working environment. Exposure to multiple sanitation solutions. Variable noise levels.