We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!Responsibilities:

• Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
• Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
• Gather financial information and generate occupancy reports for the general manager
• Make sure to adhere to the front desk budget and put in orders for office supplies as needed
• Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints

Qualifications:

• 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
• Hospitality experience of at least 1 year is required for this role
• Have superb communication skills, management skills, and multitasking skills
• High school diploma or equivalent certification required (GED)
• Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired

About Company

Come work at a great place, with a wonderful team! We have a lot of positions and you can find a great career in our hotel with the opportunity to advance.