2 Front Desk Agent Jobs in Pittsfield, MA
Hotel on North is Hiring a Front Desk Agent Near Pittsfield, MA
Essential Duties and Responsibilities:
Greet, register, and assign rooms to guests of hotel.
Verify customers' credit and establish how the customer will pay for the accommodation.
Keep records of room availability and guests' accounts using computerized property management systems.
Compute bills, collect payments, and make change for guests.
Perform simple bookkeeping activities, such as balancing cash drawer.
Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's controller and front office manager.
Review accounts and charges with guests during the check out process.
Post charges, such those for rooms, or telephone calls, to ledgers manually, or by using computers.
Transmit and receive messages, using telephones or computer programs.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Record guest comments or complaints, referring customers to managers as necessary.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Answer all incoming phones in three or less rings.
Experience:
Be an outgoing, welcoming personality for the hotel.
Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
Make decisions based on your own judgment and company policy.
Follow instructions without close supervision.
Speak and write clearly and accurately.
Be available for work days, evenings, weekends and holidays.
Hotel on North offers competitive wages and benefits, including:
Discounted hotel rooms on hundreds of boutique hotels in country!
Health & Wellness; Local gym membership
Starting pay: $16.00/HR
EOE/M/F/D/V
Job Summary
Part Time
Accommodations
$28k-37k (estimate)
04/29/2023
07/18/2024
hotelonnorth.com
PITTSFIELD, MA
<25
2015
LAURIE TIERNEY
<$5M
Accommodations
Related Companies
About Hotel on North
Some walls are not precisely straight. Ceiling heights vary. No two guest rooms are exactly alike. Every piece of dcor was handpicked for its individuality. You can sip cocktails in a birdcage elevator. Lightning-fast Wi-Fi beams through exposed brick from the 1880s. Here in Pittsfield, MA at the very center of The Berkshires is a 45-room boutique hotel that celebrates character in every way. Weve used a modern lens to honor the historic buildings we call home, so while whispers of the past echo through the corridors, the vibrant spirit of the hotel draws its life force from the present. The B...erkshires are a special place, filled with artists, artisans, and purveyors who thrive on entrepreneurial spirit and originality. Deep, historic roots can be traced to this region, and yet its laced with a refreshingly modern vibe in its dining, culture, design, and industry. Weve harnessed that delightfully juxtaposed personality into the Hotel on North, drawing equally on heritage and innovation to preserve the authenticity that has resided in these buildings for more than a century. And weve wrapped them with a bow of warm hospitality, layering our own special brand of character into the buildings latest incarnation.
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The job skills required for Front Desk Agent include Guest Service, Front Office, Housekeeping, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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