As the Housekeeping Supervisor for the Hotel Oceana Santa Monica, you are there to help maintain a safe, clean, and attractive environment for our guests through the daily oversight of the housekeeping team. The Housekeeper is a vital part of helping achieve a high level of guest satisfaction through the upkeep and cleanliness of guest rooms and suites.
The How…
You will use your year-plus experience in a prior supervisory role to assist the Rooms Manager in directing the day-to-day cleaning schedule for the hotel, including conducting training and supporting hiring to ensure the hotel maintains an adequate staff level.
Your focus is on our guest rooms and suites during and after each stay. You will make up rooms and prepare rooms for new guests daily by changing bed linens, replacing towels and facecloths, restocking toilet tissue and complimentary toiletries, cleaning rooms and bathrooms as needed, as well as refreshments offered for sale in each room’s minibar.
You like to pitch in as needed to ensure room turnover stays on track every day. You also help maintain a fresh stock of linens throughout the day by performing all stages of the cleaning process, from collecting, sorting, loading and unloading washers and dryers, ironing, folding, storing and delivering.
Your friendly and efficient approach is perfect when engaging with guests while working around the property and can answer guests’ questions and direct them about the hotel as needed. You are committed to creating a safe environment for our guests and employees with a safety-first approach to everything you do.