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Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Complete additional bookkeeping, administrative, and accounting procedures as requested • Provide exceptional service to all hotel guests during their stay • Follow night audit shift check list procedures Qualifications: • Diploma or equivalent from high school is required; some college is desired • Experience in the hospitality industry or guest services is preferred, but not required • Excellent customer service and communication skills are required • Overnight shift; requires flexible hours • Proficiency with computers is required; experience with reservation and accounting software is desired • Must have a pleasant and happy personality. This is the hospitality industry, and we expect all front desk/night audit staff to be pleasant to all guests no matter what Compensation: $12 - $14 hourly
• Follow night audit shift check list procedures
Full Time
$39k-49k (estimate)
05/26/2024
06/09/2024
bestdurhamhotel.com
Durham, NC
<25
The following is the career advancement route for Hotel Front Desk Night Auditor positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Night Auditor. You can explore the career advancement for a Hotel Front Desk Night Auditor below and select your interested title to get hiring information.