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1 In Room Dining Server Job in Covington, KY

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Hotel Covington
Covington, KY | Full Time
$27k-39k (estimate)
1 Month Ago
In Room Dining Server
Hotel Covington Covington, KY
$27k-39k (estimate)
Full Time 1 Month Ago
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Hotel Covington is Hiring an In Room Dining Server Near Covington, KY

We are looking for a dedicated In Room Dining Server to provide excellent service for our in house guests in their hotel rooms.
Hotel Covington embodies the transformation of a celebrated, century-old downtown building into a modern luxury hotel. As the first of its genre in the market, Hotel Covington appeals to business and leisure travelers accustomed to upscale hotels in primary markets seeking an authentic and locally influenced experience. The hotel draws inspiration from the local culture and cultivates a following through a sense of civic pride and exciting food & beverage.
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As an In Room Dining Server, the primary function of this position is to provide all In House Guests with food and beverage service in the privacy of the guest room.
Responsibilities:
  • Take phone calls and online orders from in house guests in a timely manner
  • Accurate delivery for all orders and amenities
  • Share menu knowledge to assist guests with questions and special requests
  • Delivering tray or table to a guest room
  • Check-in with guests to assure satisfaction with each course and beverage
  • Removal of tray or table from guest room. Remove Trays or table from hallways.
  • Complete assigned side-work daily including cleaning dining area, workstations, etc.
Additional Requirements:
  • Good reading, writing and oral proficiency in the English language
  • Must have a high school education or equivalent experience
  • Great wine and food knowledge
  • Able to work well unsupervised
  • Computer skills helpful but not required
  • Able to work alone without direct supervision
  • Demonstrate high degree of drive and determination
  • Constantly recommend service and product improvement to better the operation
  • Keep the work area clean and tidy at all times
  • Attend all required meetings
  • Follow proper payroll and uniform procedures
  • Properly handle and report associate and guest accidents
  • Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
  • Assist with responsibilities and duties in other departments and as assigned by management
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
Teamwork:
  • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
  • Partake in a positive work ethic and surrounding environment
Work Environment:
  • Standard restaurant, kitchen, banquet, room service setting
Physical Demand:
  • Positions
  • Continuous standing and walking
  • Negotiating wet tile floor and steps
  • Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
Forces:
  • Trays weigh 30lb.
  • Carts: 250 lbs. (12-20 lbs. of push/pull force required)
  • Hot box: 20 lbs.
  • Banquet tables & chairs Repetitions
  • Standing and walking is continuous for 4-5 hours at a time
  • Lifting and carrying 30 lb. tray, crate or box is occasional
  • Negotiating varied floor surfaces is continuous
  • Carrying over shoulder is occasional
  • Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
  • Pushing Room Service cart continuous
  • Lifting and carry hot boxes continuous
  • Rolling and/or carry Banquet tables continuous
  • Carrying stackable banquet chairs by loading the cart continuous
Sensory:
  • Excellent sight and balance needed for negotiating varied floor surfaces
  • Handling lighted candles, and handling hot fluids (coffee and tea)
  • Excellent speech and hearing to interact with guests
  • Excellent sight for completion of paper work
  • Must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens ( 110 degrees F), possible for one hour or more
Hotel Covington does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employer.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-39k (estimate)

POST DATE

04/07/2023

EXPIRATION DATE

05/21/2024

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