Job Description: Server

Immediate Supervisor: Food and Beverage Manager

SUMMARY: Accommodates guests of restaurant by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by a manager or supervisor as needed.

• Respond to guest immediately upon entering the restaurant area, 10-4 Rule should be maintained at all times.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Inform guest of daily specials.
• Serve food and or beverages to guest: prepare beverages sides as needed.
• Stock service areas with supplies as needed
• Check guest ID as needed to ensure they meet minimum age requirements if ordering Alcoholic beverages.
• May be required prepare and deliver room service orders
• Uses suggestive selling skills and company sales programs to maximize revenue.
• Check with guest to ensure they are enjoying their meals.
• Reports all necessary reporting procedures in documenting guest requests.
• Handles accounting of money, receipts, guest accounts and credit through operation of the restaurant computer system and completion of reports required to ensure company funds are secure.
• Proper uniform, and name tag worn at all times.
• Must be knowledgeable of all in-house services and able to assist guests when questioned.
• When approached by a guest with a problem, associate will empower himself/herself with the responsibility of assisting the customer in solving the problem.
• Associate will understand the financial goals of their department and hotel.
• Associate will understand the role they play in attaining the financial goals of their department and hotel.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
• Must have exceptional customer service skills

Demonstrated ability to perform multiple tasks in a busy environment and remain flexible

• Ability to work well in a team environment

EDUCATION and/or EXPERIENCE: Less than high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.

The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Part-time

Pay: $10.00 - $11.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Employee discount

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Bowling Green, KY 42103: Relocate before starting work (Required)

Work Location: In person