47 Hotel Front Desk Agent Jobs in Atlanta, GA
Hotel Clermont & Tiny Lou's is Hiring a Hotel Front Desk Agent Near Atlanta, GA
Do you have a passion for service and love to put a smile on peoples faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! Youll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Responsibilities:
Communicate with housekeeping to make sure guest rooms are ready
Handle customer complaints as necessary
Bookkeeping: keep accurate records of all hotel guest account information
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Answer incoming calls and questions about guests needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
Exhibits working knowledge of Microsoft Office and reservation management systems
Comfortable taking telephone calls and mitigating stressful situations
High school graduate, GED recipient, or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company:
Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views. Tiny Lous is a swinging French-American brasserie located downstairs at Hotel Clermont.
All full-time employees are eligible for:
PTOMedical DentalVision Short-Term/Long-Term Disability401K/401K match Employee discounts at all properties
Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
$27k-35k (estimate)
05/06/2024
05/19/2024
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
