128 Front Desk Agent Jobs in Atlanta, GA
SkyPoint Hotel & Suites is Hiring a Front Desk Agent Near Atlanta, GA
Job Description
Front Desk/ Guest Services Agent
As a Guest Services Agent, you are responsible for a professional, yet personal and efficient check-in and check-out for each guest of the hotel. Process all payments according to established procedures and requirements. Provide information to any guest or visitor inquiries in person or via the telephone. In addition, you are expected to complete daily checklists and practice aggressive hospitality and courtesy at all times.
Other responsibilities in this role:
- Provide prompt yet personal service at times of check-in & check-out
- Approach all encounters with guests, employees and members in a professional and personalized manner
- Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel
- Must have a professional image and personality exuding confidence and leadership skills whilst encouraging safe and efficient hotel operations
- Help management apply the credit policy and guest billing policy
- Actively participate in daily briefings and meetings
- Expected to conduct oneself in a professional manner in all guest areas
- Ensures that the safety & confidentiality of all matters pertaining to guests and members are met in accordance with hotel standards
- Know all hotel emergency procedures
- Identify and solicit potential new loyalty rewards members
- Understand and communicate promotions and enhancements effectively with Service Professionals and guests
- Build rapport with VIP's, loyalty members, distinguished visitors; escort guests to rooms, make welcome calls, encourage feedback throughout their stay
- Offer to handle special arrangements during guest stay; coordinate future visits
- Actively participate in training and continuing education related to the Front Desk
- Complete projects in a timely manner
- Must be able to stand for long periods of time
- Must have working knowledge of computers and computer software systems.
- Other responsibilities may be assigned
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Job Summary
Part Time
$27k-36k (estimate)
01/26/2024
06/06/2024
The job skills required for Front Desk Agent include Guest Service, Scheduling, Confidentiality, Billing, Futures, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
Similar Jobs
Popular Articles
