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About the Role:
NOC (Network Operations Center) Technicians ensure all after-hours trouble and maintenance requests are resolved in a manner that meets both customer expectations and service level agreements. The incumbent(s) will manage trouble efforts and scheduled maintenance activities on Glo Fibers network. NOC Technicians will also be assigned various job functions related to the coordination of recommended core copper and fiber network upgrades, including the deployment of hardware and software solutions in support of customer needs, network reliability, and network growth. Some sales engineering functions relating to new service order design, ordering, and submissions is also a responsibility of the position. The duties outlined are in support of Glo Fiber's plant IP, digital video, internet, business service VPNs, VoIP, optical, and copper-based telephony networks.
About Shentel:
Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber-optic and cable networks to customers in seven contiguous states in the eastern United States. Shentel's services include: broadband internet, video, and voice, high-speed Ethernet, dark fiber leasing, and managed network services. The Company owns an extensive regional network with approximately 15,400 route miles of fiber.
When you join our team, youre not just receiving competitive pay, great benefits, and generous vacation time, youre tapping into our forward-looking commitment to technology and our decades-long tradition of excellence.
At Shentel we practice servant leadership because our customers matter to us. Each person we interact with is treated as a true partner, and our customers experience our care regularly.
What we offer:
Essential Job Functions:
Qualifications:
Physical Requirements:
Medium work: Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that he or she can also do sedentary and light work.
Note: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Equal Opportunity Employer
Shentel is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, military or veteran status or any other legally protected status. Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify Human Resources.
Shentel Participate in E-Verify
Shentel provides the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Learn more about us by checking us out at the following:
Our Website: https://www.glofiber.com/en/about
Facebook: https://facebook.com/glofiber
LinkedIn: https://linkedin.com/company/glo-fiber
Full Time
Specialty Trade in Construction
$62k-79k (estimate)
05/12/2024
07/11/2024
horizoninc.net
RIDGELAND, SC
50 - 100
1997
Private
MARK KEITH
$10M - $50M
Specialty Trade in Construction