Hours: Full-time (37.5 hours per week)

Location: Lynchburg, VA 24501

POSITION SUMMARY

The Medical Insurance Verification Specialist will be responsible for validating insurance eligibility and coverage and coordination of benefits. The ideal candidate will ensure a positive experience for patients, providers and fellow team members and will also contribute to faster and more efficient reimbursement. The Medical Insurance Verification Specialist will perform monthly/weekly/daily insurance verifications on all clients served.

REQUIRED EDUCATION AND EXPERIENCE

• Associate’s degree in healthcare or related field.
• Two (2) years of prior experience working with Medicare, Medicaid, other government payors and private insurance in the behavioral healthcare field or an equivalent combination of education and experience that meets the knowledge, skills, and abilities.

RELATED KNOWLEDGE SKILLS AND ABILITIES

• Ability to record accurate data and complete documentation within established expectations and by communicated deadlines.
• Knowledge of administrative and clerical principles, methods, and procedures to complete work assignments.
• Knowledge of and experience using an electronic health record (EHR) system.
• Knowledge of HIPAA and ability to maintain confidentiality of client information.
• Knowledge of medical office practice and environment.
• Proficient in Microsoft Office Suite.
• Knowledge of medical terminology and abbreviations used in a medical office.
• Knowledge of principles, procedures and techniques related to operation of PC, business software, and office equipment.
• Knowledge of electronic calendaring programs (e.g., Microsoft Outlook, Credible) for scheduling appointments and setting reminders.
• Demonstrated knowledge and consistent use of proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, concise, and error-free.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written. Actively listens to what others are saying to achieve understanding.
• Ability to respond effectively to changes in the work environment in a positive and professional manner.
• Ability to exercise sound judgment when making decisions in accordance with program or work unit goals and objectives.
• Ability to manage time to ensure multiple, competing deadlines are met.
• Ability to promote positive, collaborative, and professional working relations among co-workers and representatives in the community.
• Ability to use tact and diplomacy when dealing with the needs, problems, and/or concerns of other department staff, outside agency personnel, and/or the public.

Horizon Behavioral Health Community Services Board (CSB) is located in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails, kayaking the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg Virginia offers small-town southern charm with an active culture of music festivals, outdoor activities, world-class performing arts and a revitalized downtown that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best of Lynchburg for Counseling Services for multiple consecutive years, and again named Best Place to Work by Lynchburg Business Magazine in 2023!

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).