Hours : Full-time (37.5 hours per week)

Location : Lynchburg, VA

POSITION SUMMARY

The Administrative Coordinator is the point person for the Emergency Services portfolio. This position supervises Administrative Assistants and provides administrative support for the Senior Portfolio Director. Duties will include answering phones and coordinating calls, oversight and assignment of agency cars, scheduling interviews, running Credible reports to monitor productivity, taking minutes at team and project meetings, purchase requisitions, supply maintenance, collection of outcomes & critical indicators reports, as well as other tasks assigned by the Senior Portfolio Director.

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma or equivalent combination of education and experience that demonstrates the knowledge, skills and abilities.
• Two (2) years of related administrative support experience is required or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities. Supervisory experience preferred.

RELATED KNOWLEDGE SKILLS AND ABILITIES

• Knowledge of customer service techniques and best practices.
• Knowledge of the principles, procedures, and techniques related to report generation to meet the needs of customers at multiple levels of the organization.
• Microsoft skills (Word, Excel, PowerPoint)
• Customer service skills with clients and staff (often interfaces on the Director’s behalf)
• Exercise good judgment.
• Ability to use a computer to access information and input/manage data.
• Ability to identify customer needs and respond with appropriate customer service driven actions.
• Ability to manage time and ensure multiple competing priorities are met.
• Ability to promote positive, collaborative, and professional working relations among coworkers and representatives in the community.
• Ability to record data accurately and complete documentation within established expectations and/or communicated deadlines.
• Ability to develop and maintain organized filing systems (electronic and physical files)
• Ability to respond effectively to changes in the work environment in a positive and professional manner.
• Willing and able to work modified schedules (weekends, holidays, etc.) as required.
• Ability to drive and must possess a valid driver’s license. May be required to travel to different Horizon worksites during the day based on operational needs or provide admin support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.

HORIZON ENVIRONMENT

Horizon Behavioral Health Community Services Board (CSB) is located in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails, kayaking the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg Virginia offers small-town southern charm with an active culture of music festivals, outdoor activities, world-class performing arts and a revitalized downtown that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best of Lynchburg for Counseling Services for multiple consecutive years, and again named Best Place to Work by Lynchburg Business Magazine in 2023!

THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment, and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

To Apply – Please visit our online career center at https://www.horizonbh.org/careers/

Horizon Behavioral Health is an Equal Opportunity Employer