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Job Overview
Responsible for processing customer transactions, completing customer initiated account maintenance and all other tasks associated with customer requests.
Originate new deposit accounts and consumer loans. Responsible for initiating, enhancing and maintaining customer relationships by providing Exceptional Service and Sensible Advice.
Able to probe for information regarding customer's needs and provide effective solutions. Maintain a well-developed working knowledge of bank products and services, taking responsibility to keep up-to-date on changes.
Universal Bankers generally have one year of banking experience or professional sales experience in a service-oriented environment.
Principal Accountabilities
Represent the Bank to the customer in a courteous, professional manner in face-to-face and telephone communications. Provide timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures.
Maintain a well-developed working knowledge of bank processes, products and services, as well as banking regulations including Bank Secrecy Act (BSA).
Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information.
Demonstrate Horizon Bank's commitment to the communities in which we serve through support of local organizations and events.
Duties
Process customer transactions, customer initiated account maintenance, and all other tasks associated with customer requests.
Report suspicious transactions or unusual occurrences to supervisor.
Qualifications & Skills
Core Competencies
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demand : Percentage of Time :
Percentage of Time :
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers.
Able to observe actions of others to ensure safety and security of the facility.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone.
90-100%
Able to remain in upright stationary position at counter height of approximately 48" for long periods of time.
50-75%
Able to grasp, move and sort forms and papers.
90- 100%
Regularly move about the branch to access teller line, file cabinets, storage drawers and various office equipment, such as cash counters and printers.
75-100%
Occasionally position self to reach heights between floor and 6'.
Must be able to lift up to 50 pounds at a time.
Horizon Bank is a proud Equal Opportunity Employer Disability Veteran Employer.
Last updated : 2024-03-22
Full Time
Banking
$32k-39k (estimate)
03/23/2024
04/07/2024
horizonbank.com
LAFAYETTE, IN
500 - 1,000
1873
Public
CATHY STACHOWICZ
$200M - $500M
Banking
Horizon Bank offers banking products and services that include personal accounts, internet banking, credit cards, loans and insurance.
The job skills required for Universal banker include Products and Services, ATM, Customer Relationship, Debit Card, Risk Management, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal banker. Select any job title you are interested in and start to search job requirements.
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