Offering panoramic views of the Boston Harbor and skyline, Hook Line is a seafood centric, champagne drenched gathering place in the Seaport. Hook Line is high octane and high energy, with an all-day marketplace, expansive restaurant and menu driven by fresh catch, vendor partnerships and high-end whimsy reflected through food.

Scope & General Purpose: Qualified candidates should be highly organized, polished and cool under pressure. Hosts are often the first point of contact with guests and charged with helping start them down the path to a memorable dining experience! Your responsibilities will include maintaining the reservation books through OpenTable, taking reservations over the phone, greeting and seating guests, and also managing take-out orders. Prior experience is preferred but not required, as they are willing to train the right candidate.

Schedule: Full Time or Part Time, varying schedule, across Hook Line’s business hours

Management Structure: Reports to Service Manager, General Manager, and all Hook Line Managers

Core Host Responsibilities:

• Demonstrate positivity, enthusiasm, and energy for hospitality, through time with guests and staff
• Seek meaningful connections with guests to ensure repeat business
• Complete all assigned opening and closing sidework and re-stocking as needed
• Understand and best represent the Hook Line concept and brand, including culinary, beverage, and hospitality

Physical Requirements:

• Ability to stand, sit, squat, or walk for extended periods of time, walk up and down stairs
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds

Job Requirements:

• Ability to work well under pressure in a fast paced, ever changing team work environment
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• A willingness to learn, accept feedback, and continuously improve
• A positive, joyful, upbeat, and energetic attitude – demonstrating Hook Line Hospitality

Hook Line is an equal opportunity employer. All employment decisions are made without regard to race, color, age, sex, religion, gender, transgender status, gender identity or expression, national origin, disability, genetic information, or other protected characteristic as outlined by federal, state, or local laws.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Shift:

• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person